Associate Technical Support Engineer
Associate Technical Support Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Create the future of ehealth together with us by becoming an Associate Technical Support Engineer
At CompuGroup Medical we have the mission of building groundbreaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce access and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Support customers using CGM proprietary products by answering calls for technical support.
Respond to customer inquiries and monitor programs to ensure ontime effective responses.
Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.
Manage multiple open cases and provide timely updates to internal and external customers.
Your Qualification:
Associates Degree or 2 years Call Center/Customer Support experience.
Must have the ability to pay attention to detail and to work independently.
Must have the ability to handle confidential information.
Excellent organizational and prioritization skills.
Strong interpersonal and communication skills verbally and written.
Ability to work in a fastpaced environment.
Ability to multitask and work efficiently.
What you can expect from us:
Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of ehealth.
Equal Opportunity Employer: At CGM we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous longterm perspectives.
Security: We offer a secure workplace in a crisisproof market.
Allround benefits package: Medical Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces flexible working hours hybrid work options and much more.
Convinced Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of ehealth.
Become part of a significant mission.
Required Experience:
IC
Employment Type
Full-Time
