Solution Designer
Solution Designer
Posted on :
05-04-2025
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1 Vacancy
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Job Description
We are seeking a highly skilled and experienced Solution Designer to join our team in the Telecom Field Force Platform domain. As a Solution Designer you will be responsible for designing implementing and optimizing endtoend solutions that enhance the performance and efficiency of our telecom field force operations. You will collaborate closely with crossfunctional teams including product managers business analysts developers and operations teams to deliver innovative solutions that meet both business and technical requirements.Key Responsibilities:Solution Design & Architecture:Develop comprehensive solution designs for telecom field force platforms ensuring alignment with business requirements and strategic objectives.Work with stakeholders to identify key business needs and translate them into technical requirements.Design scalable secure and highperformance solutions integrating various technologies including mobile apps IoT cloud services and backend systems.Develop endtoend architecture for the field force platform ensuring seamless data flow between field agents systems and enterprise applications.Experience specific to BT Field Force platformPlatform Customization & Integration:Lead the customization of telecom platforms and integrate them with existing telecom infrastructure enterprise systems (CRM ERP etc. and thirdparty applications.Work closely with the development team to ensure solutions are implemented according to the design within timeline and budget constraints.Provide solutions to streamline processes such as dispatching scheduling inventory management and reporting for field technicians.Stakeholder Collaboration:Collaborate with business analysts product owners and subject matter experts to define and prioritize solution features and requirements.Act as the bridge between technical and nontechnical stakeholders ensuring clear communication and understanding of the solution design.Performance & Optimization:Conduct assessments and reviews of existing field force solutions and identify opportunities for process improvement automation and system optimization.Ensure that field force solutions provide realtime data accurate reporting and smooth operations for field agents.Documentation & Compliance:Create and maintain detailed technical documentation including solution designs architecture diagrams and integration specifications.Ensure adherence to industry standards security protocols and regulatory compliance requirements.Project Leadership & Support:Lead solution design sessions and support the project team in the successful implementation of the telecom field force platform.Provide postimplementation support troubleshooting and optimizations based on realworld feedback.
Employment Type
Full-Time
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