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You will be updated with latest job alerts via emailThe Human Services Department works to support a vibrant community through the creation and maintenance of services that empower individuals strengthen families encourage selfsufficiency enhances neighborhoods and fosters a high quality of life. The Department values its people creativity quality service integrity open communication collaboration building community partnerships mutual respect and diversity. Our staff finds their work challenging yet rewarding and most importantly they enjoy the chance to make a difference through public service.
The PositionThis is a regular parttime position 32 hours/week) and will receive prorated benefits.
Manages a caseload of clients meetings required volume of caseload.
Conducts comprehensive client assessments to collect functional environmental psychosocial financial employment housing educational and health information as appropriate to develop a creative and cost effective case plan.
Develops support systems to meet client needs by identifying and coordinating a variety of available services necessary to maintain independent living and when possible selfsufficiency and family stabilization.
Determines need for and conducts interagency and/or family conferences.
Provides supportive counseling and advocacy for clients.
Monitors and verifies services provided to each client on a monthly basis determining quality and effectiveness of services provided.
Interacts via phone with citizens city departments.
Makes public presentations.
Prepares and presents training and educational programs and publicity materials.
Prepares written and statistical technical reports case notes.
Develops and implements new processes and procedures.
Assists in supervising intern training.
Conducts intake assessment for other department social service programs.
May be assigned special projects.
Marginal Functions
May act as Senior Services Administrator.
Other duties as assigned.
Knowledge Skills and Abilities
Knowledge of: The principles and practices of social work as applied to children youth families and senior populations; principles and techniques of interviewing diagnostic assessment and a variety of counseling modalities; social service investigative research methods; family dynamics and human behavior; the functions and organization of public assistance and social service systems; medical psychological educational and social service resources; narrative case report writing practices; plan develop and implement case treatment plans; conduct home visits; assess undefined potentially complex situations; use diagnostic assessment tools to assess physical and psychosocial needs of clients; engage clients in the problem solving process; establish and maintain an effective casework relationship with clients; receive and provide consultation; interpret and explain complex laws and regulations to clients and the general public; prepare and implement case management plans; use word processing and spreadsheet computer applications; prepare and deliver training programs and presentations; communicate effectively in oral and written form with individuals from diverse ethnic and socioeconomic backgrounds; develop and maintain effective working relationships with community agencies and service providers; make decisions and independent judgments; maintain accurate records and document action taken.
Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.
Education/Experience
Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and abilities would be: possession of a Masters Degree from an accredited school of social work psychology counseling sociology nursing gerontology or a related field and one year of case work experience or possession of a BA in social work psychology counseling sociology nursing gerontology or a related field and three years of social service experience one year of which has been with children youths or senior citizens or family serving programs.
Desirable Qualifications
The ability to speak Spanish Chinese or other Asian languages is desirable.
License/Certification/Special Requirements
Positions in this classification require possession of a valid Class C California Drivers License. Failure to possess or maintain the valid required license shall result in discipline up to and including termination of employment.
Physical and Environmental Demands
Rare < 10 Occasional 1133 Frequent 3466 Constant >66
Sitting: Occasional to Frequent driving meetings
Walking: Occasional to/from car
Standing: Occasional
Bending (neck): Frequent taking case notes review papers
Bending (waist): Occasional
Squatting: Rare
Climbing: Rare stairs at residences
Kneeling: Never
Crawling: Never
Jumping: Never
Balancing: Never
Twisting (neck): Occasional
Twisting (waist): Occasional
Grasp light (dominant hand): Frequent
Grasp light (nondominant): Occasional
Grasp firm (dominant hand): Rare
Grasp firm (nondominant): Rare
Fine manipulation (dominant): Frequent writing keyboard
Fine manipulation (nondominant): Rare keyboard
Reach at/below shoulder: Occasional
Reach above shoulder level: Rare
Push/pull:
Up to 10 lbs. Rare doors drawers
11 to 25 lbs. Rare large file drawers
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Lifting: *
Up to 10 lbs. Frequent
11 to 25 lbs. Rare
26 to 50 lbs. Rare file boxes (not daily) 40lbs.
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Carrying:
Up to 10 lbs. Occasional
11 to 25 lbs. Rare
26 to 50 lbs. Rare 40lbs.
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Coordination:
Eyehand: Required
Eyehandfoot: Not required
Driving: Required
Vision:
Acuity near: Required driving
Acuity far: Required
Depth perception: Required
Accommodation: Required
Color vision: Required
Field of vision: Required
Talking:
Facetoface contact: Required
Verbal contact w/others: Required
Public: Required
Hearing:
Normal conversation: Required
Telephone communication: Required
Earplugs required: Not required
Work environment:
Works indoors works outdoors exposure to extreme hot or cold temperature outdoors using computer monitor works around others works alone works with others.
* For recycled medical equipment program may lift/carry wheelchairs walkers and related equipment up to 4050lbs.
Class Code: 7535
FLSA: NonExempt
EEOC Code: 2
Barg. Unit: CFEA
Probation: 12 months
Rev.: 11/15
Required Experience:
Manager
Part-Time