IT Support
IT Support
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₹ 100000 - 200000
1 Vacancy
Job Description
Company Overview
Smart Enovations India Pvt Ltd is an ISO 9001:2015 and ISO/IEC 27001:2013 certified organization excelling in product design and development across various domains like Automotive Heavy Engineering and Power Engineering. With a focus on open innovation and concurrent engineering we are committed to customer delight through innovative costeffective solutions handled by an experienced team based in Bengaluru. For more information visit our website: Smart Enovations.
Job Overview
Smart Enovations India Pvt Ltd is seeking a Fresher IT Support professional to join our dynamic team in Bangalore Urban. The role is perfect for individuals eager to start a career in IT support environments. Ideal candidates should be prepared to work closely with our experienced team to support and maintain efficient IT operations ensuring topnotch customer satisfaction. A minimum of 0 to 1 year of experience in the field is required.
Qualifications and Skills
- Strong customer service skills to effectively communicate and solve client concerns in a professional manner.
- Proficiency in hardware maintenance tasks ensuring all equipment is properly serviced and operational.
- Background in IT support capable of diagnosing and addressing common IT issues efficiently.
- Experience with printer installation and configuration to meet user needs is essential.
- Outstanding troubleshooting abilities to quickly identify and resolve technical problems (Mandatory skill).
- Ability to perform software installation accurately and in a timely manner (Mandatory skill).
- Network configuration expertise is required to manage and safeguard network integrity (Mandatory skill).
- Understanding of IT support services to deliver effective solutions and maintain system performance.
Roles and Responsibilities
- Provide firstlevel IT support to internal and external stakeholders addressing hardware and softwarerelated issues.
- Install test and configure new workstations peripheral equipment and software.
- Monitor and maintain the companys computer systems and networks to ensure optimal performance.
- Assist with troubleshooting system and network problems diagnosing and solving hardware/software faults.
- Set up new users accounts and profiles and deal with password issues.
- Maintain an accurate inventory of hardware and software and accurate records of IT support requests and resolutions.
- Provide management with insights and reports regarding recurring IT issues and suggest improvements.
- Participate in IT projects and tasks as assigned by the IT manager or team leader.
Employment Type
Full-Time
