Description
This dual position will support both our Welcome Center and Outpatient Therapy teams. In the role you will greet and provide professional and courteous customer service to children families and visitors and provide clerical and administrative support to the team. You will also be responsible for the organizing cleaning and disinfecting the gyms classrooms and other areas used for therapy sessions.
Schedule:Monday Friday 9:45am 6:15pm
What Youll Do
- Greet and identify needs of visitors to ChildServe. Provide a positive customer service experience when interacting with families visitors and staff
- Complete service coordination duties such as modifying schedules of clients as needed. Identify and communicate to providers when clients have arrived for appointments
- Answer multiline telephone and route as necessary sort and distribute mail receive and process faxes
- Perform a variety of clerical tasks including ensuring complete documentation for scheduling review of service documentation and parent verification.
- Take inventory ofsupplies needed for daily therapy sessions
- Prep for daily therapy sessions including clean therapy rooms and toys
What YoullNeed
- Required: High school degree or equivalent
- Preferred: Working toward or has completed some post high school education in related area
- An ability to maintain positive working relationships and demonstrate sensitivity to and respect for a diverse population
- Demonstration of proficient organizational and time management skills with developed problemsolving skills and decisionmaking and ability to prioritize multiple demands
- Computer skills including Microsoft Office and ability to proficiently learn new software programs
- Ability to communicate in English effectively for understanding in writing and verbally
- Ability to lift up to 35 lbs be mobile within the assigned work area and frequently bend lift reach and stand
Not sure if you hit 100 of the position expectations Lets talk! Reach out to our Talent Acquisition team by emailingemailprotected. Why ChildServe
ChildServehas earned the title of Top Workplace every year since 2014. Heres why employees love working here:
- Our work matters.We partner with families to help children with special healthcare needs live agreatlife.
- Were not your average nonprofit.We serve 5800 children each year through over 30 specialty pediatric services in the Ames Des Moines Cedar Rapids and Iowa City areas. Many of our programs are oneofakind.
- Our team members rock.Our teams are filled with people who care about their coworkers and who believe that collaboration is key to providing exceptional care to children.
- Our learning never stops. As a nonprofit dedicated to innovation were proud to help many team members gain new certifications continue their education take their expertise to the next level and find new opportunities to advance their career right here at ChildServe.
- Weremoving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
ChildServe is an Equal Opportunity Employer.