If youre ready to be part of our legacy of hope and innovation we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day 08 Hour (United States of America)
This is a Stanford Health Care job.A Brief OverviewThe Lead Preference Card Coordinator (PCC) RN provides expert support to managers and team members addressing escalations and offering guidance and solutions. They act as an advocate for the team translating issues to nonclinical upper management. Responsible for maintaining an accurate datadriven preference card system across multiple sites the lead ensures alignment of patient care and resources and manages EPIC preference card content. The role involves collaborating with departments to ensure smooth OR operations developing standard work conducting audits and educating the team and other departments. The lead also uses performance improvement methods to identify opportunities to enhance care and service.
LocationsStanford Health Care
What you will do- Subject Matter Expert (SME): Function as the SME to the PCC team and be able to create setup and train to the standards of preference card management to the organization; Proactively review escalations and provide insight guidance and resolutions; Troubleshoot issues for rest of PCC Team including identifying issues communicating with OpTime creating ticket(s) Possess strong knowledge of the intraoperations of SHC including working with supply chain vendors Bio Engineering and other like departments to lead onboarding of new surgeons and maintenance of the preference card system Uphold excellent repertoire with all stakeholders and function as a positive focal point of the interventional platform; Understands and shares knowledge of the Interventional Platform stakeholders with their respective process flows (patient care and backend support). Leverages this knowledge to question current practices for further improvement to the strategic goals of the department and organization.
- Daily Activities include but are not limited to: Manage enterprisewide mnemonic creation and maintenance; develop and implement Standard Work oversee Preference Card Coordinator RNs adherence to it and lead complex projects. Lead complex projects such as departmentwide audits; collaborate on interdepartmental performance improvement initiatives and create PowerPoints and Visios. Design HealthStream education modules in Articulate work with IP Education to assign modules to Service Heads and manage Smartsheets for Instruments Equipment and Global Changes providing user education. Manage Supply Chain global subs update preference cards and handle communication and requests for medications with Willow IT Team. Oversee enterprisewide (except TV) SPM instrument naming entry modification and deletion; maintain Mnemonic Maintenance Table and Procedure Group Dictionary monitor and report noncompliance using automated SPM reports. Run advanced Epic reports (e.g. Security Templates) address staff on incorrect templates and compile submit validate and communicate Biweekly Maintenance Tickets.
- If operational need or ask arises the Lead PCC is expected to be proactive in filling in for the PCC team member(s) and perform the daytoday activities (refer to PCC job description).
Education Qualifications- Bachelors degree in a related discipline or equivalent years of service required.
Experience Qualifications- Minimum of 5 years recent intraoperative experience in an acute care OR environment required plus at least 2 years relevant lead experience.
- Experienced with Workday ERP advanced Microsoft Excel proficient in other Microsoft Office programs and skilled in data management required.
- Experience with EPIC OpTime case scheduling and independent project management mentoring others and applying A3 thinking and SBAR for management activities required.
Required Knowledge Skills and Abilities- Strong service level knowledge with the ability to work positively with all patients families visitors and coworkers regardless of race gender disease or beliefs.
- Excellent verbal and written communication skills enabling effective communication and interpersonal relationships in a demanding customerfocused environment.
- Ability to learn and apply new problemsolving techniques with strong analytical skills and a commitment to ongoing learning and teambased decisionmaking.
- Maintain confidentiality professional behavior and appearance while working efficiently under pressure ensuring attention to detail and quality.
- Promote a positive work environment through effective communication diversity awareness and teamwork.
- Familiar with hospital and departmental mission statements demonstrating project and time management skills to meet goals.
- Understands project alignment with the organizations mission and fiscal goals ensuring accurate charting and charge capture.
- Implements quality control to ensure project compliance with hospital University and government regulations while training and mentoring new staff.
- Knowledge of Preference Cards procedures and scheduling with advanced proficiency in Smartsheet Articulate and SPM.
Licenses and Certifications- NursingRN Registered Nurse State Licensure And/Or Compact State Licensure required
These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute CICARE standards for all of patients families and towards each other. CICARE is the foundation of Stanfords patientexperience and represents a framework for patientcentered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.
You will do this by executing against our three experience pillars from the patient and familys perspective: - Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and nondiscrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $72.55 $96.15 per hour
The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.
Required Experience:
IC