Referral Specialist
Referral Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
The Referral Specialist oversees the overall Placement and Retention of all Members in the Residential facilities. Responsibilities include the following functional areas include market open beds assessments for appropriateness member retention plans etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Utilize marketing strategies to secure prospective referrals and residents.
- Welcome and show residential facilities to prospective new residents funders care managers guardians and other community stakeholders.
- Lead weekly Openings meeting.
- Assess potential admissions in person or virtually (when needed).
- Respond timely to all verbal or electronic inquiries from referral sources prospective residents guardians.
- Ensure all new resident and funder paperwork is completed.
- Ensure residential facilities are occupied to their fullest capacity.
- Continually monitor and analyze referral sources conversion ratios budget guidelines retention information and marketing data to be able to give uptodate and proper information when requested by the Leadership Team.
- Design develop and implement resident retention strategies and programs globally or individually.
- Team up with Accounting on Revenue Rates Ideal Homes & Staffing Patterns in order to achieve financial goals.
- Maintain awareness of market and industry conditions and trends in residential vacancies via trade publications professional organizations and associations etc.
- Upon residential admission ensure all employees are updated and informed on home employee agency procedural and consumer support process issues and changes in order to provide proper care to consumers.
- Assist with new Member move ins.
- Work with Residential Management to develop/revise consumer service plans staffing patterns follow budgets and monitor expenses to ensure Clarity Care and consumer needs are met.
- Schedule first Individual Support Plan meeting with Clarity Care and outside Care Team.
- Complete initial Individual Support Plan for new Member. Ensure all ISPs are in compliance and initial 30 day and 6 months ISP meetings are taking place.
- Train new Residential leaders on Individual Support Plan creation as needed.
- Monitor establishment and maintenance of good relationships with members of the Care Team employees guardians/family members funding agencies other service providers and the community at large to uphold Clarity Cares values of care and compassion and commitment to quality and excellence.
- Uphold Clarity Cares values of Care and Compassion and Commitment to Quality and Excellence.
- Ensuring regulatory compliance with overall placement of members and group home staffing operations.
Required Experience:
Unclear Seniority
Employment Type
Unclear
