drjobs Cloud Operations Engineer

Cloud Operations Engineer

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1 Vacancy
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Job Location drjobs

Toronto - Canada

Yearly Salary drjobs

CAD 85000 - 105000

Vacancy

1 Vacancy

Job Description

Who we are

iTMethods has grown to become a market leader in enabling Enterprise DevOps. OurManaged DevOpsSaaS Platform enables global enterprises to securely integrate migrate and modernize their complex multicloud multivendor DevOps environments leveraging our partnerships with industry leaders like: Atlassian CloudBees GitHub GitLab Sonatype and Jenkins. iTMethods helps companies build better software faster and more securely. We play a critical role in helping organizations capitalize on their growth opportunities by using DevOps to accelerate their pace of innovation.

Were a Canadian company with headquartersin Toronto and havea flexible work policy that willallowus to grow our team remotely. We offer the excitement and agility of a startup and the security of a profitable wellestablished company serving fortune 500 clients.Every day everyone at iTMstrives to be an active part of the best DevOps platform and delivery teams our clients have ever worked with. We ask for your ideas expertise and commitment. In return we give you access to intelligent people an opportunity to further your knowledge and the chance to build innovation for the real world.

The Opportunity

Reporting to the Director of Platform Engineering & Operations we are adding a Cloud Operations Engineer to the team. In this FullTime position you will play a critical role in eliminating vulnerabilities and optimizing uptime for our enterprise clients by implementing resilient and robust solutions leveraging automation for fault detection and a laser focus on automatically recovering when a fault is detected and continuously looking to deploy solutions which avoid previously identified faults from being generated.

Responsibilities

  • Address root causes and identify solutions. You will focus on problemsolving automation and ensuring a sustained focus on engineering. You will:
    • Architect and implement monitoring alarms and logging solutions.
    • Identify issues proactively and mitigate them to improve the customer experience.
    • Audit test and review solutions to ensure we deliver a resilient monitored highly secure and complete solution.
  • Demand forecasting and capacity planning. You will create and maintain good visibility of the demand for AWS resources planning and usage. You will plan and execute efficient use of resources.
  • Optimize through automation. You will eliminate manual repetitive tactical solutions with no enduring value. You will implement automation for a more sustained and scalable solution services and processes contributing to the continuous improvement of all operations to efficiently manage and maintain deployments.
  • Plan and deploy upgrade configuration changes and security patches.
  • Drive continuous improvement. You will research and implement best practices in DevOps. You will explore and evaluate new and emerging software tools and technologies.
  • Be on call outside of business hours on a weekly rotation basis.
  • Take ownership of not only your deliverables but the platform and drive resiliency on the platform as per an SRE mindset.
  • Be handson. You will:
    • Assist in the configuration and support of customer environments.
    • Code deployments optimization and various tools.
    • Troubleshoot and resolve escalated software and infrastructurerelated issues and challenges acting as a customerfacing escalation point.
    • Review new tools and software prior to implementation.

Qualifications

  • Education/qualifications and experience You have a Bachelors Degree in Computer Science Computer Engineering Software Engineering and certified in AWSand Terraform experience with Ansible and have worked on DevOps tools Git and Jenkins
  • Exceptional communication and problem solving skills
  • Have worked with collaboration tools like Jira Confluence and Jira ServiceDesk
  • Youre driven collaborative and motivated.You thrive on developing solutions to openended business problems.
  • Ability to write code.
  • Passion for automation and efficiency.
  • Ability to work autonomously and as part of a team.
  • Proficient in English.
  • 40 hours per week with weekly on call rotation.

Our Commitment to You

  • Flexible work environment
  • Competitive compensation and benefits package
  • Learning and Development
  • Career Progression
  • Culture One team environment founded on respect and collaboration where we do not take shortcuts and are customer obsessed

Join us

Apply here or learn more on ourwebsiteMediumorLinkedIn.

iTMethods is committed to fostering an inclusive and accessible environment where employees feel valued and respected and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations if required and will work with you to meet your needs.

Start Date: July 19 2025
Location: Remote (Canada)
Salary Range: $85K $105K (commensurate with experience)

Posted: February. 27 2025


Required Experience:

Manager

Employment Type

Full-Time

About Company

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