Night Guest Experience Supervisor
Night Guest Experience Supervisor
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Job Description
Night reception supervisor
The Delta Hotels by Marriott Bristol City Centre has an opportunity for a night reception supervisor to join our Front Office team.
The four star awardwinning Delta Hotels by Marriott Bristol City Centre is ideally located in the heart of Bristol near Cabot Circus and is the destination of choice for business travelers and tourists alike.
Marriotts award winning in house development program recognizes nurtures and promotes talent. Benefit from industry leading training whilst also having the opportunity to transfer internationally within the largest hotel network in the world.
This role is paid at 11.50 per hour.
Main Duties
- Follow Brand Standards in all aspects of the job role
- Promoting a welcoming environment
- Assist in the end of day procedures
- To be the person on duty for the hotel when required
- To ensure all guest complaints and requests are followed up and dealt with professionally and efficiently.
- To upskill and develop all associates
What do you need to apply
We look for enthusiasm ability to adapt well presented excellent customer service skills and flexibility to work all shift patterns. It is essential you have reception experience within a hotel of similar size. Supervisory skills are desirable but not essential as full training will be provided.
Benefits include
Free hot meals on shifts
Complimentary Gym Membership
Discounted stays at Marriott hotels worldwide
Cycle to work scheme
Free Car parking
Uniform
Service awards and recognition gifts
Salary: 13.67 p/h
A little more about us..
The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and wellcrafted details. With your skills and imagination together we will innovate and reinvent the future of travel.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under UK or local laws.
Required Experience:
Manager
Employment Type
Full-Time
