Learning Experience Coordinator

We are seeking a highly motivated and experienced LE Coordinator you will be a key driver of change in State shaping how learners experience our programs and fostering a strong connected learning experience. You will bring in local insights work closely with teams across various levels and play a crucial role in adapting and implementing program designs strengthening state capacity and ensuring content relevance. This role requires empathy ownership creativity and strong communication skills to effectively translate ideas and facilitate feedback between central and state teams.

Key Responsibilities:

1. Program Implementation: Adapt and implement program designs based on the state context. Support pilots and state rollouts including training teams tracking progress conducting field visits and collecting feedback. Participate in support visits and internal state review meetings to provide groundlevel insights for decisionmaking.
   

2. Data Analysis and Interpretation: Collaborate with regional Data & Tech SPOCs to analyze data help teams understand its implications and plan subsequent actions. Share key insights with central teams (Product Content and Strategy) to inform their decisions.
   

3. Capacity Building: Build the capacity of state teams through training Training of Trainers (TOTs) and ongoing support. Coordinate training logistics with state teams and manage followup activities postTOTs. Support the rollout and monitoring of trainer recognition strategies and assist in designing learning journeys for various stakeholders (learners trainers placement officers etc.).
   

4. Content Relevance: Review and localize content (language tone examples) to suit the regional context. Identify gaps in the curriculum and suggest changes or new content needs based on regional realities. Ensure content reaches the appropriate audience and gather feedback on its effectiveness.
   

5. Be a Connector: Participate in regional meetings planning checkins and monthly reviews. Solve issues collaboratively with state teams related to design implementation data or content. Coordinate closely with placement and M&E teams to maintain high quality across all areas. Create or support platforms that facilitate crossstate learning and sharing.
   

6. Documentation and Reporting: Prepare short reports case stories and success snapshots. Document effective practices and areas for improvement to enhance program implementation across states.
   

7. Innovation and Experimentation: Support innovation pilots or design adjustments particularly when cocreated with the state team. Share learnings with the central team to contribute to future program iterations.
   

8. State Strategy Ownership: Take ownership of the LE vision in the state translating the national strategy into local action plans. Proactively identify opportunities challenges and potential innovations.
   

9. CrossLevel Communication: Demonstrate strong communication skills to clearly and empathetically convey ideas between central and state teams. Facilitate twoway feedback on successes support needs and areas of disconnect.
   

10. Adaptability and Initiative: Work comfortably in dynamic environments embracing a pilot fail learn and refine approach. Take initiative and make necessary course corrections without waiting for complete clarity.
    

11. Adherence to Systems and Processes: Adhere to all finance and HR policies of the organization. Generate new ideas and adapt your style to cope with change. Encourage team members to think beyond their daily tasks. Effectively capture utilize and share stakeholder insights to improve delivery. Uphold the values of Quest Alliance.
    

12. SelfLearning and Development: Invest periodically in learning about market trends in Learning Experience Design. Design and facilitate sessions for the Trainer Tribe on relevant topics.
    

Requirements

• Graduation in Social work or a related field
  

• Minimum 3 5 years of experience in program implementation training or educational program management.
  

• Prior experience working with statelevel or regional teams in an NGO edtech or government project is highly preferred.
  

• Willingness to travel frequently within the assigned region for field visits training and review meetings.
  

Key Skills:

• Experience in running and supporting education or skilling programs.
  

• Skills in Figma PowerPoint Excel; AI prompting is a plus
  

• Ability to plan and conduct training and build team capacity.
  

• Comfortable working with data and drawing insights for action.
  

• Ability to review and adapt content to suit local needs.
  

• Strong communication and teamwork skills to work across teams.
  

Benefits