The Dispatch Executive is responsible for coordinating and ensuring the smooth and timely dispatch of goods/products to customers or other business locations. The role involves communication with teams transporters and clients to maintain efficient operations while adhering to company standards
Responsibilities
Key Responsibilities
- Order Management
- Process and prepare dispatch orders as per schedule.
- Verify order details ensure accuracy and coordinate with the warehouse team.
- Logistics Coordination
- Arrange transportation and ensure timely delivery of goods.
- Optimize routes and schedules for costeffective and efficient operations.
- Documentation and Records
- Prepare shipping documents including invoices delivery notes and transport permits.
- Maintain accurate dispatch records for tracking and reporting purposes.
- Communication
- Liaise with customers transporters and internal teams regarding dispatch schedules and updates.
- Handle queries complaints or issues related to deliveries.
- Inventory Control
- Coordinate with the warehouse team to ensure the availability of products for dispatch.
- Assist in maintaining accurate inventory records.
- Compliance and Safety
- Ensure compliance with transportation laws and company policies.
- Adhere to safety standards during the loading and unloading processes.
Skills and Qualifications
- Bachelor s degree or equivalent in any discipline.
- 13 years of experience in logistics dispatch or related fields (preferred).
- Strong organizational and multitasking skills.
- Proficiency in MS Office (Excel Word) and logistics software.
- Excellent communication and problemsolving abilities.
- Knowledge of local transportation rules and regulations is an advantage.
Qualifications
Working Conditions
- Ability to work in a fastpaced environment.
- Flexibility in working hours as per dispatch requirements.
- Physical activity may include supervising loading/unloading activities.
- Bachelor s degree or equivalent in any discipline.
- 13 years of experience in logistics dispatch or related fields (preferred).
- Strong organizational and multitasking skills.
- Proficiency in MS Office (Excel Word) and logistics software.
- Excellent communication and problemsolving abilities.
- Knowledge of local transportation rules and regulations is an advantage.
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