Windows L3 Engineer
Windows L3 Engineer
Posted on :
04-04-2025
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1 Vacancy
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Job Description
- Minimum 10 years of handson experience in Windows Server and Desktop operations with at least 8 years in an enterpriselevel environment 1000 servers multisite/multidomain setups).
- Willingness to participate in rotational oncall support (including nights/weekends) for critical incident response and maintenance activities.
- Strong understanding of Service Level Agreements (SLAs) Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) in an enterprise IT environment.
- Handson experience with infrastructure monitoring tools (e.g. SolarWinds PRTG) for performance tracking and proactive issue resolution.
- Proven ability to work in multicultural geographically dispersed teams (APAC experience preferred).
- Intermediatelevel knowledge of ITSM processes (Incident Change Problem and Service Request Management) and experience with ITSM tools (e.g. ServiceNow)
- Must be able to work independently and in collaboration with various stakeholders as part of an APAC team e.g. DCSrelated planning and implementation security teams service management teams application teams country IT teams and others
- Fluent business English (written and spoken) for technical documentation stakeholder communication and incident reporting.
- Deep expertise in Windows Serverincluding installation configuration hardening patching and troubleshooting in largescale environments.
- Adept in virtualization knowledge (VMware vSphere Nutanix AHV) for resource optimization clustering and highavailability configurations.
- Working knowledge of cloud platforms (Azure/AWS) for hybrid infrastructure management (IaaS)
- Strong analytical and problemsolving skills with the ability to diagnose and resolve complex technical issues under pressure.
- Industry certifications (e.g. MCSE: Core Infrastructure MCSA Microsoft Certified: Azure Administrator VMware VCP ITIL v4 are highly desirable
Employment Type
Full Time
Key Skills
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