The Role:
We are seeking an experienced strategic and highly collaborative product leader to lead the development of nextgeneration interactive features for SoFi. This role is central to the success of SoFis goal to be a trusted guide in helping Members Get Their Money Right.
You will have an opportunity to own a suite of 0 to 1 features that leverage new technologies to engage Members in improving all aspects of their financial lives. You will be responsible for setting refining and executing strategies; identifying customer needs and prioritizing opportunities based on market and customer data; defining industryleading customer experiences; and delivering features that have the power to change how people interact with SoFi. As a product leader in our organization we look to you to set big ambitious goals be gritty and hold yourself and your crossfunctional teams accountable to deliver results on behalf of our members. You will be a vocal and empathetic customer advocate influencing and building crossfunctional experiences with stakeholders across all business units.
This role is inherently crossfunctionalyou will work closely with engineering marketing data science design operations finance risk legal compliance and executive teams to set business objectives define product strategy prioritize features and execute on them.
What Youll Do:
- Build out the vision strategy and product roadmap for a suite of interactive features that drive engagement with all SoFi products
- Identify leapfrog product features leveraging forward thinking technology data and tools including ML or AI that will provide a significantly differentiated value to our members to help them get their money right
- Create and evangelize a product vision and own a multiyear product roadmap including prioritizing and driving backlogs for launch with your dedicated engineering teams
- Communicate the vision strategy plan and customer impact/learnings to all stakeholders including the highest levels of leadership in the company
- Collaborate closely with the full crossfunctional team (e.g. marketing product design engineering platform data compliance risk finance and operations) for your line of business & initiatives to help execute on the strategic vision
What Youll Need:
- Bachelors degree or higher with a technical discipline
- 10 years of product management experience
- Demonstrated success in defining and delivering customerfacing features
- Familiarity and/or experience working with LLMs / AI components
- Experience mentoring / leading a product team or crossfunctional team
- Full stack operator: ability to both create and execute the business and product strategy; with clear objectives but limited ambiguous or varied direction
- Ability to operate in a complex crossfunctional environment leading and influencing colleagues and ultimately leading to timely tactical decision making to advance our objectives
- Flexible and collaborative approach to problem solving and ideation in a highly ambiguous environment
- Superior communication skills both written and verbal along with experience presenting to Clevel leadership
- Datadriven approach and excellent analytical skills
- Passion for your customers! You do right by them always
Required Experience:
Staff IC