drjobs Customer Support - Order Handler

Customer Support - Order Handler

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1 Vacancy
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Job Location drjobs

Riga - Latvia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

We are looking for a detailoriented Customer Support Order Handler to join our team. In this role you will play a key part in ensuring smooth processing of customers orders providing exceptional customer service and managing customer inquires related to their orders.

Key responsibilities:

  • Manage the order to cash process from the order acceptance to invoicing (Order fulfillment Ordering Equipment Parts & Technical expertise Monitoring cost Warehousing Order Shipping and Customer Invoicing)
  • Customer support during the process: order status delivery date. Purchase control and preparation of suppliers shipping documents
  • Export & Import coordination: documentation logistics custom clearance
  • Claims administration

Your qualifications:

  • High School diploma or equivalent; a degree in Business Logistics Engineering or a related field
  • Strong communication skills in English and other languages (Baltic)
  • Previous experience in customer support logistics or supply chain management is highly desirable
  • Familiarity with ERP systems is a plus
  • Attention to detail and strong organizational skills
  • Proficiency in Microsoft Office particularly Excel
  • Ability to work independently and as part of a team

Whats In It For You:

  • We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
  • Exciting place to build a global network with different nationalities to mingle and to learn.
  • Your work will have a true impact on Alfa Lavals future success you will be learning new things every day.

Employment Type

Full-Time

Company Industry

About Company

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