Sr Refrigeration Specialist
Sr Refrigeration Specialist
Posted on :
04-04-2025
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1 Vacancy
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Job Description
Job Title: SR Refrigeration Specialist
Shift: 1st Shift Mon Fri 700am to 330pm
Comp: $95000
Job Summary:
The Sr. Refrigeration Specialist position will exercise business acumen and independent judgement to complete all critical refrigeration reactive planned and capital projects work orders from inception to completion and ensure the work orders are completed within scope within budget and on time. This includes and is not limited to providing realtime support for onsite technicians when necessary. The progress of the work orders should be communicated directly or indirectly through CMMS platform to the client or other stake holders.
Essential Duties and Responsibilities: Ensures service partners’ performance concerns/issues are resolved in a timely manner and meets or exceeds client’s expectations. This includes being available to field technicians by phone or email throughout the day to mitigate issues. Resolves client high priority escalations immediately. Proactively involves any additional parties both internal or external as needed to eliminate further delay in work order resolution. Prepares proposal documents (inclusive of exhibits for projects cost plan contract terms with general contractors timeline etc. for bids and administers contract requirements. Prepares weekly reports around current asset health & ongoing projects for weekly client review. Completes internal reporting of service and operational metrics. Participates and fosters a work environment that is based on openness trust communication and teamwork. Other duties as assigned by cognizant supervision to include after hours weekend and holiday support. Travel to locations to assess challenging sites via car train or airplane to solve the issues with any/or all of the following: client service partner manufacturer engineer etc.
Qualifications: Education
(HS Diploma Under/Graduate Degree etc. BA/BS from an accredited college or university or equivalent in education and work experience. Business Experience
(prior year’s work/related experience) Minimum of 10 years’ experience managing refrigeration projects in a facilities maintenance property management or a businesstobusiness customer service role (customer facing or over the phone). Experience in low temp refrigeration is required. Licenses/Certifications EPA Certified Language Skills Bilingual in Spanish/English (Written and Spoken) preferred. Technical Qualifications & Skills Microsoft Excel & Word. Computerized Maintenance Management System (CMMS) preferred.
Strong written and oral communication skills. Strong analytical skills with attention to detail and results oriented work ethic. Demonstrated achievement of meeting objectives and standards. Leverages decision frameworks and exercises sound judgement. Excellent organizational skills with a demonstrated ability to multitask and execute work with competing priorities. Ability to thrive in a changing environment utilizing critical thinking and problemsolving skills and adjust priorities to meet deadlines for customers and suppliers. Strong ability to build and maintain relationships with both internal and external customers to exceed customer expectations. Demonstrates willingness to provide feedback to management on process improvements; willingness to learn from feedback and experience and changes their behavior as a result. Professional and friendly demeanor with a customer oriented attitude. Follow customerspecific policies and procedures. Handle multiple customers and take responsibility for following procedures.
Shift: 1st Shift Mon Fri 700am to 330pm
Comp: $95000
Job Summary:
Defines implements assesses and acts upon metrics to manage assigned projects related to commercial refrigeration work orders from initiation to completion. Communicates to both internal/external stakeholders such as District/Regional Store Manager(s) Contractors and/or Operations Department on project statuses. Develops and monitors project timelines budgets identifies areas of concerns and risks. Creates presents and enacts possible solutions. Qualifications:
(HS Diploma Under/Graduate Degree etc.
(prior year’s work/related experience)
Employment Type
Full Time
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