Leasing Consultant

A leasing consultant is a challenging position that uses both sales and exceptional customer service to make a genuine impact on peoples lives. The leasing consultant serves to connect prospective and current residents of Maryland Management Companys apartment communities with the Companys management team. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments the property amenities and our local community. 

There are three core categories of responsibilities:

Leasing

• Conduct tours of the grounds of the community and show apartments to prospective residents
• Sell the community over the phone/internet to convert leads to onsite tours
• Greet all individuals that enter the leasing office in a friendly and professional manner
• Maintain thorough product knowledge of our property (floor plans amenities etc. and the local community
• Apply product knowledge to prospective residents needs by effectively communicating features and benefits
• Represent the company in a professional manner at all times

Customer Service

• Develop and maintain professional relationships with prospective and current residents
• Accept maintenance requests submit maintenance tickets and complete followup to ensure satisfaction
• Handle resident calls and inperson concerns
• Respect boundaries of tenant confidentiality ensure safety and uphold both local and Federal Fair Housing Laws

Administrative

• Accurately prepare and be thoroughly knowledgeable with all applications lease documents and related paperwork
• Accept rental payments
• Facilitate the movein and moveout process
• General clerical assistance including answering phones taking messages filing etc.

Qualifications :

This opportunity would suit an individual who is outgoing enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:

Skills

• The ability to close the sale
• The ability to prioritize and multitask
• The ability to support and contribute to a team; work well with others
• The ability to work independently
• Excellent telephone etiquette
• Basic computer skills and knowledge of the Internet and Email

Competencies

• Strong people skills
• Effective oral and written communication abilities
• Superb organizational skills and attention to detail
• Good judgment and ability to exercise common sense understanding
• Honesty and integrity
• A positive attitude and the ability to smile under all circumstances
• Adaptable to accept changes in the work environment manage competing demands and handle unexpected events.
• Must be able to handle stressful urgent and diverse situations in a calm and reasonable manner
• Enthusiasm and the personal drive to be a selfstarter

Other

• Demonstrate strong professionalism in all facets
• Demonstrate ability to diffuse and respond to customer concerns

Schedule

This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations the leasing consultant must be able to work one weekend day as part of a five day work week.

Requirements

• Transportation Employee must maintain reliable transportation daily a valid drivers license and valid vehicle insurance.
• Language Proficiency in the English language including the ability to read write and communicate professionally with others.
• Education/Experience A high school diploma GED or equivalent experience is required.

Additional Information :

Maryland Management offers an attractive compensation and benefits package including:

• $19$21 hourly based on experience plus commissions
• Ability to work with experienced professionals in a multibillion dollar industry
• Invaluable business sales and customer relationship building experience
• A performancebased career path with room for advancement
• Excellent health benefits package for fulltime employees including companypaid HMO (PPO health coverage optional)
• Dental and vision insurance options
• 401k plan with a match contribution 
• Direct deposit
• Paid time off including vacation and sick leave
• Paid holidays
• Educational reimbursement
• Annual awards banquet and other social company functions

Acknowledgment
This job description is not allinclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change modification and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check which are conducted in compliance with any applicable federal state or local law.

We are proud to be an equal opportunity employer.

Remote Work :

No

Employment Type :

Fulltime