Support Specialist II - Operational Accounting IS Operational Experience
Support Specialist II - Operational Accounting IS Operational Experience
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Job Description
Would you like to be part of the leading edge of IT application support by providing top tier customer service to a global logistics team
The support team is dedicated to providing exceptional care of our internal customers through realtime same day support of all application issues. Our support team helps troubleshoot and provides solutions for a variety of applications across multiple systems and business domains by doing research and analysis.
This position will work in a team of other support specialists to ensure that our operations personnel can complete their work uninterrupted by providing Tier 1 support. They will engage with the development teams business teams as well as global operations personnel. This is an opportunity to learn how our systems enable our global logistics business 24 hours a day.
This position is onsite and will reside in the greater Seattle WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
- Downtown Seattle
- Federal Way
- Lynnwood
- Bellevue (Factoria)
Qualifications :
MINIMUM QUALIFICATIONS
- Experience troubleshooting and providing support across multiple applications and platforms
- Experience providing hands on customer support
- Experience working with Accounting applications
- Familiarity with a support ticketing system
- After hours support rotation availability
DESIRED QUALIFICATIONS
- College Degree
- Dynamics 365 experience
- 13 years experience working in application support
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H1B visa) for this opportunity.
Additional Information :
Expected base salary: $78000 to $105000
Expeditors offers competitive benefits to all fulltime employees including:
- Paid vacation
- Holidays 10
- Flexible Days 2
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical Prescription Drug Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time 40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
