Description
Deliverables: Infrastructure Asset Lifecycle Management.
Key Responsibilities:
- Responsible for chairing all monthly client engagement calls for each cluster as well as collecting and analyzing OS deployment data to produce meaningful collateral for these calls.
- Producing collateral for internal/external Governance calls including chairing the meetings.
- Provide status updates risks and issues to ITS/DCO/Client stakeholders including but not limited to management senior management directors cluster partners etc.
- Assist DCO financial teams in producing updated software support cost projections cluster costs and developing new cost models as products enter extended support or when publishers change their costs models
- Making further enhancements to the SRP client experience by creating enhanced data driven reporting communications material processes and helping clients identify paths forward to best reduce their software support costs.
- Assisting with the modernization of the SRP and its services.
- Creating RACIs and onboarding activities.
- Developing costing and pricing models.
- Forecasting support and technical debt costs.
- Tracking and reporting on refresh KPIs.
- Development and continued iterations of reporting.
- Stakeholder engagement and management including process improvements
- Developing training and operational guides.
- Coordinating enterprise architecture approvals.
SkillsExperience and Skill Set Requirements
Evaluation Breakdown:
1. Strategic Planning & Delivery Experience 30
Parameters:
- 10 years experience in strategic delivery of complex solutions and/or data center infrastructure services or projects.
- Demonstrated experience overseeing refresh and transition activities.
- Demonstrated experience with replacement of large enterprise complex services and hardware at large critical locations.
- Demonstrated experience and indepth knowledge of modern Data Centre service models.
- Demonstrated experience in strategic delivery development of operational readiness programs for large and complex organizations including cloud management.
- Working experience with a Tier IV data centre facility/operations housing a dedicated 24x7x365 WINTEL/UNIX/Linux hosting service onpremise private clouds.
2. Project Management Skills & Forecasting Experience 20
Parameters:
- 10 years demonstrated experience in managing projects related to data center applications and server integrations.
- Demonstrated experience leading major transformation and data centre projects including cloud management.
- Demonstrated experience managing concurrent projects and initiatives with competing priorities.
- Demonstrated experience with software and financial forecasting and modeling using agile methods.
- Demonstrated data analytic skills including a working knowledge of tools such as BI SharePoint Online Advanced excel skills etc.
4. Documentation and Communication Skills 20
Parameters:
- Demonstrated experience with assisting transition and hardware/software refresh activities.
- Demonstrated experience in change management activities.
- Demonstrated experience in providing presentations to executive stakeholders.
- Demonstrated client engagement skills with strong documentation writing verbal and negotiation skills.
Must Haves:
- Demonstrated experience overseeing software upgrades/refreshes and transition activities
- Demonstrated data analytic skills including a working knowledge of tools such as BI SharePoint Online Advanced excel skills etc.
- Demonstrated experience with software and financial forecasting and modeling using agile methods.