Patient Service Representative Full Time 100p-900p
Patient Service Representative Full Time 100p-900p
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Atrium Health Wake Forest Baptist we take pride in offering a dynamic and fulfilling work environment. Joining our team means becoming an essential part of a leading healthcare institution that is committed to providing exceptional patient care and advancing medical research.
Position Highlights:
- Shift Schedule: Full Time 1:00p9:00p may include holidays
- Department: Patient Access
- Location: High Point NC
What We Offer:
- Day 1 Health Coverage:Amazing health insurance with the option of copay or HSA eligible plans
- Wellness Incentives:Up to $1350/year in wellness incentives through our LiveWELL program
- Education:Eligible for ourPrepaid College Tuition Assistanceprogram (up to $5250/year)!
- Parental Benefits:Six weeks paid birthingmother maternity leave & four weeks paid parental leave
- Retirement:Up to 7 employerpaid retirement contributions
Requirements:
- High School Diploma or GED
- Patient access (scheduling registration and financial clearance) insurance verification billing or certified medical assistant experience preferred.
The Successful Candidatewill assume responsibility for a variety of functions which include but are not limited to:
- Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner
- Ensures all patient demographic and insurance information is complete and accurate
- Completes the registration process on walkin patients verifies and / or updates patient demographic and insurance information if changes or additions have occurred
- Verifies insurance benefits. Obtains calculates and collects the patients out of pocket financial liability. Requests and collects past due and present balances or estimates due
- Follows the Financial Clearance policy for nonurgent patient services if financial clearance has not been completed or authorization has not been obtained when appropriate
- Identifies patients in need of financial assistance and refers patients to Financial Counselor
- Performs visit closure including but not limited to checking out patients scheduling followup appointment(s) collecting additional patient responsibility (when applicable) and providing patient with appropriate documents
- Maintains knowledge of and reference materials of the following: Medicare Medicaid and thirdparty payer requirements guidelines and policies insurance plans requiring preauthorization/referral and a list of current accepted insurance plans
- Proactively communicates issues involving customer service and process improvement opportunities to management
- Meets productivity requirements to ensure excellent service is provided to customers
- Meets or exceeds performance expectations of 98 accuracy rate and established department productivity measurements.
- Maintains excellent public relations with patients families and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
