drjobs French Customer Service Representative

French Customer Service Representative

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1 Vacancy
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Job Location drjobs

Braga - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: French Customer Service Representative

Location: Braga Portugal.

Job Type: Fulltime

Work Model: Onsite

About the Role:

We are seeking a highly motivated and customerfocused individual to join our team as a Customer Service Representative. In this role you will be the first point of contact for our customers providing exceptional service resolving inquiries and ensuring a positive customer experience.

Key Responsibilities:

  1. Respond to customer inquiries via phone email and chat.
  2. Provide accurate information about products services policies and company procedures.
  3. Assist customers in resolving issues efficiently and professionally.

Requirements:

  1. Fluent in French and English.
  2. Excellent verbal and written communication skills.
  3. Strong problemsolving and conflictresolution abilities.
  4. Ability to work independently and in a teamoriented environment.
  5. Proficiency in using customer service software CRM systems and basic computer applications.
  6. Strong organizational and timemanagement skills.

Benefits:

  1. Competitive salary and performancebased incentives.
  2. Health insurance and other benefits.
  3. Training and professional development opportunities.
  4. A positive and supportive work environment.

Employment Type

Full Time

Company Industry

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