Senior UX Researcher
Senior UX Researcher
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Senior UX Researcher to join our growing UX team. The ideal candidate will have a passion for evangelizing the importance of UX Research and helping shape the strategic direction of our Research team. Candidates must have an expert understanding of user behavior and translating insights into actionable recommendations. As a UX Senior UX Researcher you will work closely with designers product managers and developers to ensure our products meet the needs and expectations of our users.
WHAT YOU WILL BE DOING
- Partner closely with product owners project managers business analysts and UX designers to plan conduct and communicate user research that guides meaningful and usable product design decisions.
- Design and conduct qualitative and quantitative attitudinal and behavioral and generative and evaluative studies from beginning to end
- Create exemplary research artifacts presentations and reference materials to support and socialize research findings
- Establish a research repository
- Collaborate with crossfunctional teams to provide research consultation that aligns to the needs of the business
- Influence and inspire leadership and stakeholders through compelling narratives
- Be a driving force in the development of UX maturity and education across the company
- Mentor junior team members on research best practices as needed
- Identify and communicate ways in which user feedback can drive business outcomes
WHAT WE NEED FROM YOU
Required:
- 7 years of experience conducting and leading user research efforts in a product organization
- Expert knowledge using and implement user research tools and platforms (e.g. Qualtrics MazeUserTesting User Zoom)
- Experience selecting the appropriate data collection methods
- Ability to communicate research results and data and justify methods and approachesboth visually and verbally to various stakeholders
- Experience successfully leading workshops within internal team and with crossfunctional stakeholders
- Must demonstrate advanced emotional intelligence interpersonal communication and critical thinking skills
- Experience conducting user research and deriving insights via qualitative quantitative generative evaluative studies behavioral attitudinal methodologies
- Expert knowledge of Agile principles and working within a Sprint cadence
- Expertise in visual written and oral story telling with the ability to produce useful artifacts and reference materials to support design initiatives
- Experience driving UX maturity or supporting user research education within your previous organization
- Demonstrated history of leading multiple projects simultaneously and balancing projects with fluid priorities
- Experience as a mentor or advisor for less experienced UX professionals
- Concrete evidence of your impact on the organization and outcomes based on your work (Case Studies Portfolio)
- Ability to work 100 onsite in Pontiac Michigan
Preferred:
- Degree in Human Factors Social Sciences Human Computer Interaction User Experience Design or related degree or equivalent experience
- Working knowledge of accessibility standards (WCAG 508 Compliance)
- Working knowledge of mortgage or financial industry
- Experience serving as a UX research advocate leader and/or educator within previous organizations
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court
- Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grabandgo snacks
- Inhouse Starbucks and Dunkin
- Indoor/outdoor caf with WiFi
DISCLAIMER
Required Experience:
Senior IC
Employment Type
Full-Time
