Solutions Engineer Corporate (Germanspeaker)
Location: Germany (remote) or Madrid Spain (hybrid)
About the team
Imagine being a pivotal force in shaping how enterprises across the globe adopt cloud infrastructure and automation. At HashiCorp our mission is to help organisations unlock the full potential of their cloud strategies. As a Solutions Engineer youll be at the forefront of that transformation driving technical excellence providing strategic guidance and playing a key role in customer success. This is an opportunity to solve complex technical challenges and grow alongside a team that values humility collaboration and continuous learning. If youre looking for a role where you can make a real impact this is your moment.
The Solutions Engineering team is the trusted technical advisor for HashiCorps customers. From presales discovery to postsales adoption this team ensures customers successfully navigate their journey with HashiCorps products. As a Solutions Engineer III youll work with crossfunctional teams engage deeply with customers and play an integral role in helping them succeed. This role demands technical depth strategic acumen and the ability to influence customer outcomes and internal initiatives.
What youll do (responsibilities)
As a Solutions Engineer at HashiCorp you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation achieving technical wins onboarding driving consumption and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes.
In this role you will be expected to:
- Customer Journey Leadership: Serve as a technical advisor and guide for customer accounts. Take ownership of the customers technical journey from early discovery through adoption and expansion.
- Build ValueDriven Solutions: Demonstrate the value of HashiCorps solutions by connecting them to customer business priorities challenges and outcomes. Act as a key contributor to technical validation.
- Serve as Trusted Advisor: You will be a trusted advisor to aligned accounts technical teams and business stakeholders throughout the customer lifecycle.
- Support Customer Journeys: With guidance from senior peers assist with the discovery phase cadence calls roadmap sessions and customer office hours.
- Be a Customer Advocate: Facilitate product evaluations proofs of concept (PoC) and project rollouts to ensure that HashiCorp solutions meet the customers success criteria.
- Exhibit Strong Communication Skills: You will influence decisions by showcasing your strong communication skills through effective presentations demos technical engagements and workshops.
- Drive Expansion and Adoption: You will seek to expand within current product lines and promote the adoption of multiproduct integrated solutions.
- Maintain Technology Expertise: You will establish and maintain a deep understanding of the HashiCorp portfolio the partner ecosystem and the competitive landscape.
What youll need (basic qualifications)
- Language and Location: Fluency in English and German located in Germany or Madrid Spain
- Experience: 2 to 3 years in a technical presales solutions engineering or equivalent customerfacing role; practitioners with relevant technical skills are encouraged to apply.
- Technical Expertise: Deep technical understanding of cloud infrastructure DevOps practices and multicloud operations. Familiarity with automation orchestration and security concepts.
- Demonstrated Product Expertise: Proven experience with one or more HashiCorp products (Terraform Vault Consul Nomad) or comparable tools.
- Business Acumen: Capable of aligning technical solutions to customer business objectives and quantifying the impact of HashiCorp solutions on business outcomes.
- Communication Skills: Strong verbal and written communication skills with an ability to explain technical concepts to nontechnical stakeholders.
- ProblemSolving Mindset: An eagerness to tackle challenges and devise creative solutions.
- Collaboration: Experience working well in a highly dynamic team environment that focuses on providing aboveindustry standard customer service. Proven ability to work crossfunctionally with teams such as Product Management Engineering and Customer Success.
- Learning Orientation: A desire to grow technical skills and knowledge of HashiCorp products.
- Travel: Ability to travel as needed with domestic and occasional international travel required.
Whats nice to have (preferred qualifications)
- Knowledge and understanding of key industry certifications (e.g. AWS Azure Google Cloud DevOps).
- Bachelors degree in Computer Science Engineering or related technical field.
- Experience leading Proof of Value (PoV) engagements and scoping technical success criteria.
- Fullstack experience working with the HashiCorp portfolio (Terraform Vault Consul Nomad) or equivalent technologies.
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HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process wherever these are located. More information on how IBM protects your personal information including the safeguards in case of crossborder data transfer are available here: link to IBM privacy statement.