Regional Operations Manager

About the Company

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Companys brands: Budget Blinds The Tailored Closet Premier Garage AdvantaClean LightSpeed Restoration Kitchen TuneUp Bath TuneUp Two Maids Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 3500 franchise territories in the U.S. Canada and Mexico.

Home Franchise Concepts is a subsidiary of JM Family Enterprises a familyowned professionally managed diversified automotive company. To diversify their portfolio JM Family acquired Home Franchise Concepts in 2019 as their first nonautomotive acquisition. The Company fits JM Familys key investment criteria: assetlight with strong free cash flow characteristics and a track record of growth in an industry with longterm tailwinds. Since the acquisition the Company has doubled the number of brands under management and is committed to continued rapid profitable growth.

A few of the Companys many Accolades and Awards

• Entrepreneurs Franchise 500
• Entrepreneurs Franchise 500 Best in Category
• Entrepreneurs Top LowCost Franchise
• Entrepreneurs Top New & Emerging Franchises
• Entrepreneurs Top Homebased Franchises
• Entrepreneurs Top 100 Global Franchises

Essential Job Functions:

• Possess a keen understanding of scaling a business and is seen as a subject matter expert in the following areas.
  • Operational Policies and Procedures
  • Business Setup
  • Sales
  • CRM
  • Local Area Marketing
  • Income Statement analysis
• Boost sales by performing business reviews analysis and providing solutions aligned with APM initiatives and overall strategy regarding performance standards.
• Evaluate Franchise leadership culture results
• Identify and evaluate business opportunities establish goals by using data and conducting trend analysis
• Monitor improvements and provide feedback and direction
• Support the onboarding and training of new franchisees by teaching assigned topics at training
• Understand business financial management and teach key principals to franchisees
• Influence buyin/adoption/ of APM technologies marketing scheduling and other programs
• Provides and maintains clear and timely communication lines to the Aussie Pet Mobile community franchisees Brand leadership and when needed HFC leadership. Must possess strong communication skills and followup timely submission of reports and can resolve common business challenges with management support.
• Teach Franchisees how to develop and execute a competitive pricing strategy that maximizes their profitability.
• Promotes and implements best practices. Brings bestinclass franchise and business coach related practices to the organization to deliver business solutions that meet business requirements.Promotes and demonstrates knowledge sharing and continuous learning. That said flexibility and the ability to effectively deal with ambiguity in a rapidly growing company is key to the success of this role.
• Must be able to travel to new franchise training regional training Franchisee visits and national convention.

Skill requirements:

• Minimum 5 years experience Operations Management including P&Ls
• Franchise experience
• Strategic thinker
• Leadership and Mentoring
• Accountable
• Proven track record of influencing connecting and driving franchisees
• Business Acumen
• Selfmotivated results oriented holds yourself accountable for the franchisees performance and fully owns results
• MUST have GRIT!

To perform this job successfully an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting hiring retaining and promoting qualified associates without regard to age race religion color gender sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression mental or physical disability national origin marital status citizenship military status genetic information veteran status or any other characteristic protected by federal state provincial or local law.

Required Experience:

Manager