Primary Purpose

The Senior Director Product Data Management will lead enterprise data initiatives that will help drive datadrivendecisionmaking. The ideal candidate will have a strong background in data science predictive modeling and product management with a focus on transforming business processes and enhancing transparency.

This hybrid role requires inperson work at our Newton MA headquarters.

Bright Horizons is trusted by families and employers around the world for highquality child care and early education backup care and workplace education. We partner with some of the worlds best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Essential Functions/Responsibilities

• Data Analytics and Reporting
  • Collaborate with IT to develop and maintain reporting systems to track key performance indicators (KPIs) and complex data metrics.
  • Strategize with product and IT teams to develop dashboards for product metrics and strategic business outcomes.
  • Identify and implement new methodologies to improve complex data collection analysis and reporting capabilities.
  • Execute on strategic data projects like
  • Predictive Center Staffing Modeling: Develop a predictive model to support the transparency of Requested Enrollments matched to staffed and unstaffed positions.
  • Inventory Modeling to help track available capacity in our centers to support strategic planning and operational efficiency
  • College Coach use and user base data model
• Product Data Management
  • Collaborate with product development teams to integrate data management practices into the product lifecycle.
  • Define and manage data requirements for new and existing products.
  • Translate complex data into actionable insights and compelling narratives for both technical and nontechnical audiences.
• Stakeholder Collaboration
  • Work closely with crossfunctional teams including product development marketing sales and IT to ensure data management aligns with and supports strategic business needs.
  • Communicate complex data insights and strategies to nontechnical stakeholders.
  • Build and maintain strong relationships with internal stakeholders
• Collaboration & Culture
  • Develop strong relationships with internal partners at Bright Horizons to understand current and future needs identify areas of opportunity and risks and consumer and stakeholder needs.
  • Develop strong relations with IT/Engineering to understand system data and infrastructure needs and technology roadmap.
  • Collaborate with crossfunctional teams including LOBs data engineering and Enterprise Product teams to translate business needs into datadriven solutions and recommendations.
  • Exemplify and foster the Bright Horizons culture and our HEART Principles both internally and externally.

Minimum Qualifications:

• Bachelors degree ideallyin business or computer science.
• 10 years of proven experience in data science predictive modeling and product management
• 2 years of experience with Salesforce

Preferred Qualifications:

• Strong knowledge of Salesforce and its application in B2B environments.
• Excellent analytical problemsolving and decisionmaking skills.
• Ability to communicate complex data insights to nontechnical stakeholders.
• Strong strategic planning and project management skills.
• Excellent communication and leadership abilities.
• Ability to work collaboratively and adapt to changing environments.
• Proficiency in using data analytics to drive progress.
• Demonstrated effectiveness in facilitating crossfunctional collaboration
• Demonstrated history of contributing positively to company culture
• Knowledge of employee benefits childcare education workforce education or other related areas a plus
• Passion for improving the lives of individuals and organizations through education and care

Benefits:

Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:

• Medical dental and vision insurance
• 401(k) retirement plan
• Life insurance
• Longterm and shortterm disability insurance