Wireless Manager
Are you a dynamic leader with a passion for technology and a track record of driving sales excellenceWelcome to OSL a vibrant leader in outsourced sales services proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nationand were looking for an exceptional Wireless Manager like you! As a crucial part of our team you will spearhead operations at your location ensuring the seamless delivery of topnotch customer experiences and robust sales performance. If youre driven by challenges and motivated by the potential to lead a talented team within a highenergy retail environment your journey with us begins now!
Become an impactful change agent as our next Wireless Manager.You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team optimize operations and significantly boost profitability. Under your leadership your team will not only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager you ensure your kiosk operates with the utmost efficiency and effectiveness. As a mentor strategist and sales champion you embody the innovative spirit and performance that define OSL.
We offer exceptional benefits with YOU in mind. We champion your professional and personal advancement with a competitive base salary commissions and quarterly performance bonuses complemented by extensive employee discounts including up to 50 off wireless services and RRSP matching. Earn 5065k annually (and potential to make more!Enjoy paid vacation comprehensive training and career development opportunities designed to foster your growth. Additionally through our Employee Assistance Program and participation in OSLs People and Culture Programs such as OSL Cares and the Womens Empowerment Mission we provide a supportive and empowering environment.
Ready to propel your team toward unparalleled sales and service successDiscover how you can make a positive impact as a Wireless Manager at OSL check out all the job details below. Seize the opportunity to redefine customer service and operational excellence in the wireless retail sector lets talk.
CORE ATTRIBUTES
What You Bring to The Team
Following are just some of the professional attributes that will contribute to your success:
Leadership Skills Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
Technical Acumen Strong understanding of wireless technology products and industry trends to effectively manage and promote sales
Sales Proficiency Skilled in implementing sales strategies setting performance goals and driving revenue growth
Customer Focus Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
Communication Skills Excellent verbal and written communication abilities to clearly convey information and engage effectively
ProblemSolving Skills Capable of identifying issues quickly and developing practical solutions in a fastpaced environment
Adaptability Flexibility to adapt strategies in response to market changes or operational challenges
Organizational Skills Strong ability to manage multiple tasks prioritize responsibilities and maintain efficient operations
RESPONSIBILITIES
What You Can Expect DaytoDay
As a Wireless Manager your daily responsibilities include:
Oversee the daily operations of the wireless department ensuring smooth and efficient service delivery
Manage and supervise a team of sales associates including scheduling training and performance evaluation
Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
Maintain an indepth knowledge of all products and services offered and ensure the team is also wellinformed
Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
Oversee customer inquiries resolving issues and ensuring a high level of customer satisfaction
Conduct regular team meetings to update staff on new sales targets promotional activities and operational changes
Analyze sales figures forecast future sales and adapt strategies to market trends
Coordinate with the marketing department to implement promotional campaigns and sales initiatives
Ensure compliance with all company policies and procedures as well as legal regulations
Manage the department budget including labor costs supplies and other expenses
Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
Report to upper management on sales results potential customer issues and the overall performance of the department
Various other duties as needed
REQUIREMENTS
What it Takes
The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.
Minimum Required:
This is a fulltime role that requires flexibility to work various schedules including days evenings and weekends.
Retail management experience in wireless or electronics
Demonstrated ability to drive team performance sales results and service quality
Strong communication and presentation skills essential for effective leadership and customer interactions
Excellent customer service skills with a proactive approach attention to detail and problemsolving capabilities
Physical ability to lift 3050 pounds
Capability to stand or walk for extended periods during shifts
Preferred:
Solid track record of managing budgets forecasting sales merchandising and retail metrics
Experience with recruitment coaching HR and Canadian employment standards
OUR COMPANY
Our Commitment to You
Your success is our success. For us business is personal. OSL is a dynamic and peoplecentric company excelling in outsourced sales services for North Americas leading Fortune 500 firms. Weve built our legacy on passionate employees exceptional customer service and enduring relationships.
We offer an exceptional benefits package a dynamic environment prioritizing people and the unsurpassed opportunity to learn grow and thrive. Our commitment to our team is evident in our personalized instore and online LMS training and partnerships with educational institutions like Franklin
University offering opportunities to further your true potential. We understand the importance of financial flexibility which is why we provide daily access to earnings through Dailypay & Wisely cards along with various discount programs. At OSL we are committed to each employees success and wellbeing both personally and professionally. If youre a strategic resultsdriven leader with a knack for driving sales in the technology sector wed welcome the chance to start a conversation.
Lets connect apply today at
We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.