Box Office AttendantPart-time Angel Of The Winds Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Under supervision of Box Office Director and Box Office Supervisor responsible for ticketsales and customer service for all ticketed events at the Angel Of The Winds Arena.

This role will pay an hourly wage of $16.66.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

The Angel Of The Winds Arena Box Office is hiring parttime ticket sellers! Come join the event night excitement!

This is a great position for college students looking for parttime work fulltimers who have free time in the late afternoon starting 4:00 pm and those who are looking for a little in a fun fast paced customer service parttime environment.

• Using Ticketmaster to sell tickets for all events ticketed for the arena
• Dispense both specific and general information in regards to ticket prices event times/dates parking and directions to both the arena and arena offices and general downtown Everett vicinity
• Taking customer information for advance ticket sales
• Ensures that all workstations are clean stocked with the necessary supplies flyers/information
• Deals with special patron issues
• Answering the phone
• Providing ADA information both in person and over the phone
• General office duties as needed
• Reconcile individual ticket sales
• Other duties as required

• Computer Skills; Must be fully comfortable using web based customer service software and mouse control at afast and accurate pace with multiple click/dropdown selections within each screen of the ticketing software
• Maintain a professional business approach to other staff and patrons
• Present a calm knowledgeable appearance to both window and phone patrons
• Ability to work in stressful situations
• Ability to multitask
• Maintain a professional appearance
• Successfully interact with box office administrative ice hockey and operational staff
• Being able to stand for an extended about of time
• Prior customer service experience
• Prior cash handling experience preferred
• Prior box office experience preferred
• Flexible work availability depending on the Arenas event schedule
• Must be 18 or older

Hours:
Must be able to workbothweeknight and weekend evenings starting at 4:00/30 pm along with various daytime hours on weekends depending on the shows needsas some weekend events take place during the day.

MidDay Shifts that fall during the day onweekends

Evening Shifts 7 days a week starting at 4pm or later

MondayThursday Weeknightevents with shifts starting at 4pm or later

Friday Required evening availability

SaturdaySunday Required availability for both day and evening shifts

*Occasional weekday (MF) hours available when an event falls on a weekday.

*Hours are based on events scheduled in the Arena no guaranteed number of hours per week*

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.