Sales Operations Analyst
Sales Operations Analyst
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Job Description
AIM OF THE POSITION
The Sales Operations Analyst is responsible for various sales operations function and the day to
day management of the SalesForce application. Additionally the Sales Analyst will help
support the various parties that use the application to get their work done.
POSITION WITHIN THE ORGANIZATION
Reports to VP Commercial Operations & Strategic Analytics
1. Cooperates with all departments
2. Participates in:
Crossfunctional projects and meetings
Risk assessments and audits
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide sales operations support to VP of Commercial Operations Sales
Representatives Regional Sales Directors and Chief Commercial Officer.
Develop and manage dashboards and reports in Salesforce and Excel.
Provide support to VP of Commercial Operations for Revenue Cycle Management
related reporting forecasting and dashboard development.
Improve and automate existing Quarterly Business Review process for top accounts for
field sales.
Provide field sales support in Salesforce to Marketing and Rest of World (NonUS)
Sales team.
Manage US and Rest of World Commissions submission and accruals.
Month End US Lab test count reconciliation
Work with Commercial Operations to establish procedures around the use of Salesforce.
Provide support training and job aids on the use of Salesforce as needed.
Work with business to establish metrics to be monitored in Salesforce.
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
Bachelors Degree in related field preferred
EXPERIENCE
5 years of experience in sales operations roles.
3 years working with the SalesForce platform
KNOWLEDGE SKILLS AND ABILITIES (KSAS)
Specific Knowledge Required:
Knowledge: Comprehension of a body of information acquired by experience or study.
Skill: A present observable competence to perform a learned activity.
Ability: Competence to perform an observable behavior.
Ability to work in a fastpaced environment juggling many projects at once.
Demonstrated experience with SalesForce reporting Accounts Contacts
Leads and general data management.
Advanced skills in Excel to merge multiple data sources and do data analysis.
Experience in PowerPoint doing presentations on data findings.
Excellent writing and communication skills.
Proactive communicator with ability to both clearly explain systems and to gather
information and assess needs of business owners.
Experience in a regulated healthcare environment is a plus.
Ability to work as part of a team and integrate and apply feedback in a professional
manner.
PRIVACY NOTICE: To review the California privacy notice click here: https://agendia/privacypolicy/
Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
BEHAVIOURAL COMPETENCIES/DESIRED SKILLS
o Demonstrates professional collaborative and positive demeanor
o Strong ability to manage and deescalate conflict
o Active listener who seeks understanding and displays empathy for opposing viewpoints
WORKING ENVIRONMENT
Establishes ADA (Americans with Disabilities Act) requirements
ENVIRONMENT/SAFETY/WORK CONDITIONS
Working conditions (inside or outside the office)
General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains a clean neat and orderly work area.
Adheres to Department Specific Safety Guidelines.
Standing sitting walking bending reaching manual manipulation and lifting up to 15 pounds.
TRAVEL
o Ability to drive/fly routinely internationally and domestically for up to 15
OTHER DUTIES
Other duties as required by management
Required Experience:
IC
Employment Type
Full Time
