Intake Specialist
Intake Specialist
Posted on :
16-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-03-2025
Job Description
Intake Specialist
Department:Community Mental Health and Counseling (CMHC)
Status: Fulltime
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cuttingedge personfirst services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes selfadvocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
As the Intake Specialist you will conduct mental health assessments and complete treatment plans for new consumers within the Community Mental Health and Counseling (CMHC) department at Sertoma Star Services. The position also maintains a small caseload of consumers who are considered highrisk. The position will have the responsibility of completing crisis assessments in the office and in the community and providing therapy to stabilize consumers in order to transition them to a lower level of care. The Intake Specialist also provides referrals for those not suitable for programming.
Responsibilities
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cuttingedge personfirst services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes selfadvocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
As the Intake Specialist you will conduct mental health assessments and complete treatment plans for new consumers within the Community Mental Health and Counseling (CMHC) department at Sertoma Star Services. The position also maintains a small caseload of consumers who are considered highrisk. The position will have the responsibility of completing crisis assessments in the office and in the community and providing therapy to stabilize consumers in order to transition them to a lower level of care. The Intake Specialist also provides referrals for those not suitable for programming.
Responsibilities
- Administer mental health assessments to consumers at intake. Complete all required documentation of services provided in compliance with Rule 132/Rule 140 and agency policy ensuring that the philosophy of recovery is integrated in all aspects of service planning and delivery.
- Followup with intakes from referral to starting program to ensure a smooth transition and payment for services by completing registration forms discussing intakes with Supervisors/Managers of CMHC Programs and team and communicating information to consumer.
- Provide referrals and resources for consumers who are not eligible for the CMHC program. Assist with expanding the resource list for consumers not eligible for Sertoma services.
- Maintain relationships with local mental health providers community psychiatric hospitals and other support services in order to expand services and enhance supports to individuals served.
- Document all mental health and crisis assessments conducted according to Rule 132/140 requirements and bill services provided including case management.
- Maintain a caseload of crisis consumers and provide intensive brief therapy onsite and in the community.
Qualifications
- Qualified Mental Health Professional (QMHP) with Masters Degree in counseling social work psychology or related field required.
- Knowledge and experience with the documentation and billing process for Medicaid community mental health services preferred.
- Effective communication skills both written and oral.
- Valid drivers license and documentation of current auto insurance with an acceptable motor vehicle report.
- Proficient in the use of computers software applications and working knowledge of Microsoft Office Suite programs.
Benefits
- Generous paid time off
- 13 Paid holidays
- Medical/Dental/Vision Insurance Plans
- Employer Paid Insurance: Basic Life/AD&D and LongTerm Disability
- Employee Assistance Program
- 403(b) with company match
- Tuition assistance
- Eligibility for Public Service Loan Forgiveness
- Ongoing training and development opportunities
Health Safety and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our opendoor teambuilding concept supports both agency goals and employee success.
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our opendoor teambuilding concept supports both agency goals and employee success.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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