Front Desk Assistant
Front Desk Assistant
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
About The Engine
Founded by MIT The Engines mission is to provide capital resources and comprehensive support to help founders build the next generation of worldchanging companies.
About the Position
The Front Desk Assistant is a member of our Community Operations Team. This team is small so everyone collaborates and helps each other by taking on any task big or small and maintaining a can do attitude. The team works together to ensure that guests and residents feel well cared for the physical space is functional and organized and events are wellplanned and run smoothly. Some work is independent while other work requires collaboration with other members of the team or The Engine Accelerator staff.
Areas of Responsibility
- Represent the Engine to all visitors staff and guests
- Oversee and maintain a presence at the front desk of The Engine at 501 Mass Ave during scheduled business hours
- Greet visitors warmly and ensure an efficient handoff to their host using our guest management system
- Monitor building badges and keys; program access to building as directed; periodically update database system to ensure accurate information
- Provide support with event planning; reserve spaces; place and receive catering orders; setup/breakdown furniture; work with host to ensure all preparation details are addressed
- Maintain relationships with facilities team and applicable vendors; triage issues and place service calls; schedule routine equipment service and warranty appointments
- Assist with monthly invoicing
- Keep desk tidy & office supplies stocked organized inventoried and readily available.
- Order supplies for events office and team members
- Maintain kitchen 501 Mass Ave. through upkeep of dishwashers coffee machines and refrigerators as well as restocking snacks and condiments
- Assist the Operations Team at 750 Main St. with building walkthroughs and maintenance of conference rooms and kitchens
- Assist in Operations Team tasks as needed
Job Requirements
- Missionoriented energetic and upbeat with the resilience and demeanor to meet deadlines in a fastpaced environment while remaining calm and composed
- Effective communication skills
- Highly value teamwork
- Take ownership over tasks and follow them through to completion
- Detailoriented and very organized with solid time management skills
- Independent reliable and willing to learn
- Curious about tech with the capacity to learn and provide basic tech support
- Bring a fresh perspective and new ideas for improving experience and efficiency
- Appropriately social with fellow team members guests and staff
- A High School Diploma or equivalent experience
- Relevant professional work experience
- Proficiency with Microsoft Word PowerPoint Excel and Google Apps
- Ability to lift 35 lbs.
$18 $28 an hour
This is a part time role with up to 20 hours of work per week.
Employment Type
Part-Time
Department / Functional Area
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