OVERALL JOB PURPOSE
The primary function is the accurate and timely entering of member and provider records into the medical claim and authorization processing system and additional data entry and mailroom duties as assigned. Also serve as customer service representative when needed.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
Education:
- High school diploma: additional computer training or certification will be an asset
Experience:
- Proven data entry work experience as a Data entry operator or Office clerk mailroom experience. Minimum of 4 (four) years preferred
Knowledge Skills and Abilities:
- Experience with MS Office and data programs
- Fast and accurate typing skills
- Exceptional knowledge of correct grammar spelling and punctuation
- Organization skills with an ability to stay focused on assigned tasks
- Excellent mindfulness to details
- Confidentiality
- Mailroom task
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Insert data by inputting text based and numerical information from source documents within time limits
- Compile verify accuracy and sort information according to priorities to prepare source data for computer entry
- Review data for deficiencies or errors correct any incompatibilities if possible and check output
- Research and obtain further information for incomplete documents
- Apply data program techniques and procedures
- Keep information confidential
- Respond to queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunctions
- Scans documents (claims contracts letters of agreements etc. into the company data base
- Coordinates all offsite storage (sending & retrievals)
- Keeps inventory of supplies and does any ordering needed
- Sort incoming mail
- Meter & sort out going mail
- Delivers mail to the correct department
- Tracks and logs inbound paper claims
- Tracks scans and returns all misdirected claims
- Maintains the metering equipment including the supplies
- Sends out packages via Fed Ex UPS
OTHER JOB DUTIES AND RESPONSIBILITIES
- Performs other workrelated duties and responsibilities as directed assigned or requested.
WORKING CONDITIONS
- Working conditions are normal for an office environment
PHYSICAL REQUIREMENTS
- The physical demands are those that must be met to successfully perform the essential functions of the job.
- See attachment for Physical Requirements in Accordance with ADA
Summary
This job description reflects the general duties of the position and is not intended and should not be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with the job.
Required Experience:
Unclear Seniority