Communications Senior Engineer 2 - Specialist 3
Communications Senior Engineer 2 - Specialist 3
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Salary Not Disclosed
1 Vacancy
Job Description
Client Name: City of New York
Start Date: November 18 2024
End Date: November 16 2025
Contract Length (in weeks): 52
- Deployment of and support for Emergency Communications network infrastructure includingracking and cabling equipment.
- Configure and test Emergency Communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems andservices associated with 911 call delivery to New York Citys Public Safety Answering Centers.
- Technical support for Textto911 (TT911 services including inbound and outbound SMSMMS and RTT technology and services.
- Technical support and oversight for vendor managed ESInet services and systems.
- Technical support for Public Safety Unified Communications systems and services.
- Technical support for all emergency pointtopoint alarm relays automated inbound 911relays telematics and thirdparty 911 communications.
- Triage and investigate incidents involving communication infrastructure and service failuresincluding identifying root cause and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab validate test casesand results.
- Provide Emergency Communication technology asset management support and oversight.
- Coordinate technology deployments with 911 Originating Service Providers neighboringjurisdictions and Emergency Communications Relay Centers.
- Oversight of vendors supporting emergency communications telecommunications servicesand infrastructure.
- Perform data and performance analysis associated with communications services.
Requirements
- At least 12 years of experience working in a data center or in the field supporting relatedwork.
- 8 years of experience in network support LAN/WAN troubleshooting.
- 8 years of experience in communications routing transport and delivery (Wireline Wirelessand VoIP).
- 8 experience using documentation tools (MS Excel MS Visio MS Word Etc..
- Substantial knowledge of networking hardware and topologies.
- Substantial knowledge of telecommunication cabling standards ability to pull and terminatecabling in a variety of customer environments.
- Substantial Knowledge of computing systems and hardware.
- Experience with LEC circuits termination and turnup.
- Experience with Landmobileradio systems P25 conventional and trunked networks.
- Experience with call routing selective routing trunking and locationbased routing.
- Ability to perform physical work related to the job.
- Ability to follow detailed job documents.
- Must be willing to travel within the NYC region to meet customer SLAs.
- Must be willing to work oncall after hours and weekends when required.
- Strong oral written and presentation skills; ability to communicate in a credible andconfident manner in clear concise language
- Bachelors degree from an accredited college in computer science or related area of study
- Experience with Emergency Communications infrastructure systems applications and relatedtechnologies
- Experience with DMS and ACD systems
- Experience with ANI / ALI services and functionality
- Experience with 911 Call Handling Systems
- Experience with NG911 ESINET call routing.
- Experience with SMS RTT TCC routing SMS aggregation
- Experience with thirdparty emergency communication system integrations
- Experience with GIS and locationbased identification systems
- Experience with 911 related TDOS and DDOS risk mitigation
Required Experience:
Senior IC
Employment Type
Contract
