Account Manager Utility
Account Manager Utility
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Job Description
Location:
Remote California United States of AmericaJob ID:
R0076659Date Posted:
Company Name:
HITACHI ENERGY USA INCProfession (Job Category):
Sales Marketing & Product ManagementJob Schedule:
Full timeRemote:
YesJob Description:
Account Manager Utility Sales: PRIORITYPortland OR or Salt Lake City UT/Las Vegas NV
Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be based in Portland OR but exceptions can be made for an experienced candidate to be either located in Las Vegas NV or Salt Lake City UT.
The Account Manager (AM) is a key part of Hitachi Energys strategy and maintains and expands relationships with strategically important customers. Assigned to one or more accounts the AM is responsible for achieving sales targets pipeline management relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score. The AM represents either the entire range of Hitachi Energy products systems and services to an account or a defined subset where multiple Account Managers may work on the account. The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company. The Account Manager will report to the Strategic Account Manager for the customer account.
Main Accountabilities:
- Account Strategies Participates in the development of sales strategies for accounts by providing the customers current business and longterm plans within an account team environment.
- Sales Targets Proposes sales targets and inputs to grow margins for the account and ensures their achievement with a structured followup process
- Account plan Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans prioritizing the opportunities identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls
- Customer Relations Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans facilities and conducts customer negotiations.
- Customer Knowledge Develops maintains and shares detailed knowledge of the customers business strategy purchasing behavior organization decisionmakers customer business drivers economic trends and competition.
- Volume and Profit Sells products/solutions/services to customers focusing on volume mix and profitability targets.
- Market Activity Monitors competitors activity with each account and ensures that appropriate response strategies are formulated and implemented.
- Sales Creates added value for the customer and Hitachi Energy by ensuring a deep understanding of the customers applications. Communicates details in accordance with Hitachi Energy supply offering and strategy. Instills customer confidence based upon strong technical understanding of products/systems and communication of that knowledge into customer solutions. Challenges internal and external to explore new options and solutions.
- Marketing Coordinates the use of internal or external resources (e.g. technical advertising and marketing) in order to provide value added service to accounts.
Key Skills & Attributes:
- Ability to develop sales strategies with businesses provide insight to customers by navigating options & alternatives and coordinate activities involving multiple functions across a variety of businesses.
- Strong analytical/communication skills required to determine evaluate and report reasons for success as well as obstacles of sales efforts anticipate market change and forecast/communicate customers buying patterns & product requirements.
- Ability to manage multiple projects while remaining organized & strategic to carry out the sales account plans.
- Successful candidate must have an understanding of customer and companys organizational structure as well as strong business acumen / sense to determine when escalation is required.
- Anticipates roadblocks and alerts internal & external stakeholders appropriately.
- Fosters teamwork that drives collaboration and teamwork.
Required Qualifications:
- Candidates with the following combination of education and experience will be considered:
- Bachelors degree with minimum of 3 years account management/sales experience OR 4 additional years of direct experience in lieu of degree
Experience above should be in some combination of Engineering Project Management Sales and/or Marketing
- Sales/Business Development experience working with clients in the utilities and/or energy markets
- Willingness to travel up to 20 of the time.
- Strong customer relationship skills; Exceptional analytical skills and leadership abilities.
Preferred Qualifications:
- Experience working with large investorowned utility clients is a plus.
- Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformer systems switchgear high voltage breakers etc..
Equal Employment Opportunity (EEO)Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Manager
Employment Type
Full-Time
