Police Communications Operator
Police Communications Operator
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$ 47883 - 72189
1 Vacancy
Job Description
THE POSITION
Are you ready to embark on an exciting career in a fastpaced everevolving environment where effective communication is key and priorities shift as needed The Pennsylvania State Police (PSP) is seeking reliable Police Communications Operators to join our dynamic team. In this vital role you will receive transmit manage and coordinate public safety information to support PSP law enforcement operations. This is an outstanding opportunity to enhance your current skills develop new expertise and contribute to upholding the PSPs core values. Apply today and make a meaningful impact! DESCRIPTION OF WORK
In this position several critical responsibilities will be entrusted to you. The role involves fielding calls from the public and county 911 operators regarding emergency and nonemergency police matters gathering key details and prioritizing incidents. You will dispatch information to responding troopers and coordinate with municipal police fire departments ambulance services towing companies and PennDOT as needed. Utilizing systems like the Commonwealth Law Enforcement Assistance Network (CLEAN) Pennsylvania Justice Network (JNET) and the Protection from Abuse Database (PFAD) you will access and maintain records and establish incident details in electronic management systems. Finally you will communicate with troopers and other Police Communications Operators about active incidents or any concerns that arise.
Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Fulltime employment 40hour work week
- Work hours involve rotating shifts which include weekends and holidays.
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience using twoway radio multiline telephone or computer aided dispatch systems; or
- Two years of experience using computer systems for entering updating and retrieving information; or
- Completion of 60 college credits; or
- An equivalent combination of experience and training.
Special Requirements:
- This position requires you to possess a clear firm voice and no major speech hearing or visual impairments that would interfere with understanding verbal communication being understood or using electronic communications equipment and visual display equipment.
- This position requires you to obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
- This position requires you to obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirements:
- You must possess one year of experience in dispatching police fire or ambulance services for emergency response.
- You must be able to perform essential job functions.
Legal Requirements:
- This job title has been identified as performing critical duties. Prior to placement in this job title the selected candidate regardless of their current job must submit a Report of Medications for screening by the State Police Medical Officer.
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law 51 Pa. C.S. 7103 provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to www.employment.pa/Additional%20Info/Pages/default.aspx and click the Veterans Preference tab or contact us at .
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Employment Type
Full-Time
