Director of Client Relations
Director of Client Relations
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1 Vacancy
Job Description
For over 78 years Ernest has been committed to the success of our extended family our customers our employees and the packaging industry itself. When you work with Ernest youll enjoy the advantages of learning proven methods of success a proactive approach and having fun while earning what youre worth with a lot of really awesome people.
Ernest is currently in search of a Director of Client Relations (sales director) within our Eugene OR division. We are looking for talented individuals with a proven ability to motivate manage and develop and grow an outside sales force. This is a fulltime position that offers a competitive base salary bonuses perks benefits and a wonderful company culture.
The Director of Client Relations acts as the companys consummate resource in achieving the longterm loyalty of our customers and managing all sales activities. This is accomplished through a combination of taking ownership of key account relationships and providing leadership motivation and direction to our sales force. Ultimately this position is the focal point in our companys longterm strategy to develop incremental GTM growth through indepth selling with existing customers and through the acquisition of new customers.
- Manage and oversee the companys sales direction and functions including development of sales techniques approaches and measurement standards.
- Strive to exceed the companys sales objectives as to GTM production GTM% sales performance and customer loyalty.
- Manage support and cultivate the development and growth of the sales force.
- Nurture the close working relationships with our valued supplier partners as it pertains to our core purpose.
- Maximize account penetration via indepth selling.
- Ensure that the companys sales force alerts senior management to any possible customer problems by immediately communicating complete and accurate information to all parties involved within the company.
- Respond swiftly thoroughly and effectively to customer crises to assure satisfactory resolution.
- Conduct regularly scheduled reviews with the companys sales force to discuss indepth account reports new opportunities customer problems competition industry swings new product information and introduction and organizational relationships.
- Act as the pointperson for all departments when salesrelated issues arise.
- Establish selling prices and approve deviations within company policy.
- Support and assist in the implementation of all company policies including credit and collections policies.
- Implement sales promotions campaigns and sales contests.
- Lead monthly sales meetings.
Operational Responsibilities Include:
- Develop and maintain a yearly business plan that includes programs for improving the profitability of the company.
- Contributes to building a positive team spirit.
- Inspires and motivates employees to perform at a high level.
- Make recommendations to the company for better results which should include better methods systems and procedures.
- Select hire and train sales team.
Requirements:
- Previous B2B outside sales experience
- Previous experience managing an outside sales team
- Experience with relevant business development approach preferred
- Industry experience not required
- Must have an active drivers license and an acceptable driving record
Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:
Ernest is a nationwide company but did you know that our humble roots started in a Los Angeles garage Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers that commitment has never changed. We always find the best solution to fit our customers needs even if we have to invent it!
Required Experience:
Director
Employment Type
Full Time
