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You will be updated with latest job alerts via emailREPLENISHMENT ALL STARJOB DESCRIPTION
ROLE SUMMARY
Assistant department lead responsible for delivering an awesome customer experience and maximizing financial results. They embody the belief that 100 instock position fantastic selection and great service will create an outstanding customer experience loyalty and long term business growth.
ACCOUNTABILITIES:
Awesome place to shop:
Joyful customers customer survey results above target
Outstanding product availability no holes on the shelves!
Awesome place to work:
Highly engaged teammates
Clean safe organized sales floor production space and back rooms
Striving for greatness:
Store sales above plan
Fresh shrink below target
Store profitability above target
BEHAVIORS:
Awesome place to shop:
Inspires their team to exceed customer expectations at all times
Coaches and develops team provide outstanding retail
Works with team to build great and lasting customer relationships
Works with vendor partners to deliver consistent instock position
Awesome place to work:
Manages and motivates teammates creating a fun place to work
Deals with issues in a timely manner and coaches for improvement
Listens andreport teammate feedback back to Leadto improve department operations
Striving for greatness:
Drives improvement in department operations
Supports the total store and other departments every day
Sets and achieves high retail standards and challenges others to do the same
RESPONSIBILITIES:
Awesome place to shop:
Plans and places orders and monitors supply needs to meet customer demand without increasing back stock
Ensures the serviceoriented and enthusiastic attitude of all teammates holds teammates accountable for their roles
Works with the teamLead Coach Captainand merchandising team to ensure appropriate product mix
Ensures quality product through rotation date coding credits quality checks and smart use of back stock
Delivers awesome clean displays and executes marketing pricing and signage plan
Awesome place to work:
Train and holds team mates accountable creating a motivated and high performing team
Monitors performance with Leadand acts upon the development needs of every teammate
Ensures department organization safety and cleanliness
Recognizes a job well done and celebrates success with the team
Works alongside teammates to order receive stock and rotate
Striving for greatness:
Ensures full compliance with all store and company policies and legal regulations
Masters systems and technologies provided and trains teammates to do the same
Executes and organized and efficient store receiving process including tracking deliveries invoices and reconciliation to the purchase journal
Ensures a high level of performance from all teammates
Tracks and reviews shrink to improve department P&L
Initiates and follows up on all vendor credits
Drive sales by executing the sales plan and ensuring team provides outstanding customer service
Monitors and implements risk management procedures (food and employee safety and emergency procedures)
Hourly