Internship at Customer Service Team
Internship at Customer Service Team
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Job Description
Job Description
Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic groundbreaking brands. In this role youll help us deliver better care for billions of people around the world. It starts with YOU.
In this role you will:
Process and manage customer orders: capture orders in various formats process them and manage any changes proactively. Handle enquiries and queries related to the ordertodelivery (OTD) process.
Manage customer portfolio: capture and process orders manage changes and ensure ontimeinfull delivery. Aim to maximize customer satisfaction and minimize complaints.
Prepare and enhance customer reports: create required reports and improve reporting quality. Ensure timely periodic reporting (daily weekly monthly quarterly) as per expectations.
Resolve enquiries and delivery queries: address and resolve enquiries promptly. Communicate progress and outcomes to interested parties.
Communicate with crossfunctional teams: engage daily with local Business Units Logistics & Distribution Accounts Receivable Planning Category Managers Marketing Managers EDI team and Master Data.
Develop and maintain relationships: build and maintain relationships with relevant markets and major customers. Support team members with daily tasks when needed and develop action plans to resolve operational issues.
About Us
Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. KimberlyClark Professional. You already know our legendary brandsand so does the rest of the world. In fact millions of people use KimberlyClark products every day. We know these amazing KimberlyClark products wouldnt exist without talented professionals like you.
At KimberlyClark youll be part of the best team committed to driving innovation growth and impact. Were founded on more than 150 years of market leadership and were always looking for new and better ways to perform so theres your open door of opportunity. Its all here for you at KimberlyClark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability inclusion wellbeing and career development.
You love what you do especially when the work you do makes a difference. At KimberlyClark were constantly exploring new ideas on how when and where we can best achieve results. When you join our team youll experience Flex That Works: flexible hybrid work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our Campus roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center.
To succeed in this role you will need the following qualifications:
Willingness to learn with cando attitude
Brave and flexible with passion for problem solving
Strong communication skills with experience of influencing stakeholders
Very good analytical skills to determine the logical flow of activities
MS Office skills system curiosity
Very good English both verbal and written.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime please check out the careers website.
And finally the fine print.
For KimberlyClark to grow and prosper we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to KimberlyClark you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity age pregnancy genetic information citizenship status or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the roles country only. KimberlyClark will not provide relocation support for this role.
#LIHybrid
Primary Location
Krakow OfficeAdditional Locations
Worker Type
EmployeeWorker SubType
Intern/StudentTime Type
Full timeRequired Experience:
Intern
Employment Type
Full-Time
