Oliver Wyman - IT Program Manager - Boston
Oliver Wyman - IT Program Manager - Boston
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Job Description
Company:
Oliver WymanDescription:
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries Oliver Wyman combines deep industry knowledge with specialized expertise in strategy operations risk management and organization transformation. Over 7000 professionals help clients optimize their business improve their operations and risk profile and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wymans thought leadership is evident in our agendasetting books white papers research reports and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman
Job Overview:
The Program Manager is responsible for leading and coordinating key IT initiatives to ensure alignment with company strategy commitments and goals. This role involves implementing best practices maintaining system integrity and driving continuous improvement to enhance the efficiency of IT projects operations and financial reporting processes. The ideal candidate will have a strong background in IT project management experience with PSA (Professional Service Automation) software and a solid understanding of financial management practices as well as expertise in system integration. This is an internal role that supports projects and teams within Oliver Wyman. While our core business is consulting this position is not focused on consulting services.
This is a hybrid role that requires 3 days per week in the office. There is no option to be fully remote.
Key Responsibilities:
Develop and track a comprehensive Program Plan for the OW Professional Automation Services platform with defined objectives deliverables and communication plans.
Ensure the successful delivery of all initiatives related to the OW PSA platform managing dependencies with other systems and coordinating project scope objectives and deliverables with stakeholders.
Manage project resources and budget to ensure objectives are met.
Partner with Tech managers to ensure roles and expectations are clearly defined and understood for each project.
Identify critical paths and risks within projects; track and facilitate mitigation of these risks.
Create and maintain relationships with stakeholders managing expectations effectively.
Maintain comprehensive project documentation and report project health and status utilizing agreed project management systems and tools.
Collaborate with crossfunctional teams to ensure the platform meets the needs of Professional Services and project management.
Qualifications:
Bachelors degree in Computer Science MIS business or equivalent experience.
5 years of Program Management experience.
Project management certifications preferred.
Expertise of IT project management methodologies both Agile and Waterfall.
Proven experience as a Scrum Master preferably with Jira or ADO.
Experience managing financialrelated projects and ERP systems. Familiarity with Salesforce and its integration capabilities is highly desirable.
Strong understanding of Professional Services operations and financial management principles.
Strong knowledge of project management framework information management practices and IT solution delivery processes procedures and toolsets.
Knowledge of budget invoicing and project financials.
Excellent analytical and technical skills
English fluency (written and spoken) required.
Skills and Attributes:
Strong communicator in both verbal and written form able to articulate concepts and ideas break through barriers engage people and work effectively with others under pressure.
Strong interpersonal skills including teamwork facilitation negotiation and consensus building skills.
Excellent verbal and written communication skills with the ability to convey technical information to nontechnical stakeholders.
Excellent planning and organizational skills.
Excellent customer and/or client service orientation.
Polished and professional demeanor.
Ability to plan and facilitate effective meetings and good presentation skills.
Ability to manage multiple projects.
Candidates must possess full professional proficiency in both written and spoken English
Required Experience:
Manager
Employment Type
Full-Time
