Senior Manager - Client Services
Senior Manager - Client Services
Posted on :
16-03-2025
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1 Vacancy
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Job Description
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visitwww.infosys.comto see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
About Infosys Financial Services Alliances:
Infosys Financial Services alliances team is a dedicated team responsible for building partnerships and supporting the revenue growth of the Financial Services sales organization and directly reporting to the Global Head of Banking and Financial Services. Currently the team works with around 1520 strategic partners and another 60 emerging partner relationships. Our portfolio of partners consists of Domain Specific partnerships (Banking RegTech Risk and Compliance Capital Markets and Cards & Payments etc. as well as Domain Specific Solutions of Tech Partners.
Role Description:
Infosys is seeking a Client Partner (Alliance Sales Director) Financial Services. An Alliance Sales Director at Infosys Financial Services Alliances team is responsible for managing and growing strategic partnerships with key ISVs and technology partners.
Location: Sydney/Melbourne
Rsponsibilities:
Relationship Management: Endtoend ownership of alliance relationships ensuring successful collaboration between Infosys and its partners.
Sales and Strategy: Engaging with sales teams to communicate Infosys capabilities and identify target accounts for various services mainly around Risk & Compliance Regulatory Technology Cards & Payments Capital Markets and Banking.
Pipeline Management: Coordinating with sales leaders to manage the alliance pipeline and ensure alignment with sales goals.
Technical and Sales Enablement: Developing gotomarket strategies and providing technical and sales support to ensure successful positioning of solutions to customers.
Liaison Role: Acting as a bridge between Infosys and partner teams for specific accountlevel discussions and engagements.
This role requires strong sales relationship management and strategy skills along with experience in alliance management and executing gotomarket plans.
Required Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience with strong sales/relationship management/account management experience
Experience: At least 7 years of experience in alliances sales relationship management or account management.
Alliance Management: Proven experience in managing alliance relationships and executing gotomarket (GTM) plans.
Sales Skills: Strong sales and relationshipbuilding skills with experience in integrated solutions and partnerbased selling.
Technical Knowledge: Familiarity with industryspecific gotomarket solutions and experience with RFPs/proposal responses.
Significant business development and project management experience
Track record of interacting and building relationships with Clevel client contacts
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Knowledge of industry specific gotomarket solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multilocation consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call. Alternatively you can include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from thirdparty vendors. In the absence of a signed agreement any submission will be deemed as nonbinding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visitwww.infosys.comto see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
About Infosys Financial Services Alliances:
Infosys Financial Services alliances team is a dedicated team responsible for building partnerships and supporting the revenue growth of the Financial Services sales organization and directly reporting to the Global Head of Banking and Financial Services. Currently the team works with around 1520 strategic partners and another 60 emerging partner relationships. Our portfolio of partners consists of Domain Specific partnerships (Banking RegTech Risk and Compliance Capital Markets and Cards & Payments etc. as well as Domain Specific Solutions of Tech Partners.
Role Description:
Infosys is seeking a Client Partner (Alliance Sales Director) Financial Services. An Alliance Sales Director at Infosys Financial Services Alliances team is responsible for managing and growing strategic partnerships with key ISVs and technology partners.
Location: Sydney/Melbourne
Rsponsibilities:
Relationship Management: Endtoend ownership of alliance relationships ensuring successful collaboration between Infosys and its partners.
Sales and Strategy: Engaging with sales teams to communicate Infosys capabilities and identify target accounts for various services mainly around Risk & Compliance Regulatory Technology Cards & Payments Capital Markets and Banking.
Pipeline Management: Coordinating with sales leaders to manage the alliance pipeline and ensure alignment with sales goals.
Technical and Sales Enablement: Developing gotomarket strategies and providing technical and sales support to ensure successful positioning of solutions to customers.
Liaison Role: Acting as a bridge between Infosys and partner teams for specific accountlevel discussions and engagements.
This role requires strong sales relationship management and strategy skills along with experience in alliance management and executing gotomarket plans.
Required Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience with strong sales/relationship management/account management experience
Experience: At least 7 years of experience in alliances sales relationship management or account management.
Alliance Management: Proven experience in managing alliance relationships and executing gotomarket (GTM) plans.
Sales Skills: Strong sales and relationshipbuilding skills with experience in integrated solutions and partnerbased selling.
Technical Knowledge: Familiarity with industryspecific gotomarket solutions and experience with RFPs/proposal responses.
Significant business development and project management experience
Track record of interacting and building relationships with Clevel client contacts
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Knowledge of industry specific gotomarket solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multilocation consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call. Alternatively you can include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from thirdparty vendors. In the absence of a signed agreement any submission will be deemed as nonbinding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Required Experience:
Senior Manager
Employment Type
Full Time
Key Skills
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