Box Office Agent

Job Summary:

BOX OFFICE AGENT
Location: Tacoma Washington
Division: Ticketmaster NA (Support & Ops)
Line Manager: Box Office Manager
Contract Terms: Seasonal/Casual parttime casual position

THE TEAM

Were fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment Ticketmaster has
changed the way the world connects with their favorite artists teams and shows and we continue to shape innovation every day. Were not
just selling tickets (though we do that better than anyone else! were enriching lives one amazing experience at a time. And we think thats
pretty amazing. If youre passionate about the magic of live entertainment like we are and you want to work at a company dedicated to
helping millions of fans experience it we want you on our team.

THE JOB

Excited for the return of live events then look no further!

Were adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Tacoma area to service
various events. This role requires flexibility with scheduling and is a parttime occasional position based on event requirements.

WHAT YOU WILL BE DOING

• Providing exceptional frontline customer service to ticket purchasers
• Conduct inperson ticket sales at the Box Office using the Ticketmaster Point of Sale system
• Working with Archtics and TM Host systems on a regular basis
• Balance and account for cash and credit card receipts from sakes transactions
• Organizing and distributing willcall tickets
• Fostering and maintaining a positive attitude towards the company and its activities

Our job descriptions evolve with our business need and priorities. In addition to the description above your role may include additional duties
as needed.

WHAT YOU NEED TO KNOW

• Minimum of 1year experience in sales and/or customer service
• General office and cash experience are preferred
• Must be available for flexible working hours which includes evenings weekends and holidays

YOU (BEHAVIOURAL SKILLS)

• Basic foundation and understanding of event ticketing
• Strong verbal and written communication skills
• Ability to accommodate an extremely flexible and fluid work schedule
• Service oriented with strong organizational skills
• Gogetter with the ability to work under pressure and with minimal supervision
• Must be detailoriented with the ability to multitask and juggle competing priorities
• A passion for live events music pop culture arts and theatre and family events!

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment the worlds largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the worlds largest ticket marketplace and the
leading global provider of enterprise tools and services for the live entertainment business we are uniquely positioned to successfully deliver
on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders attentive managers and
enthusiastic teams. If youre passionate about live entertainment like we are and you want to work at a company dedicated to helping millions
of fans experience it we want to hear from you.

Our Work Is Guided By Our Values

Reliability We understand that fans and clients rely on us to power their live event experiences and we rely on each other to make it
happen.

Teamwork We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging We are committed to building a culture in which all people can be their authentic selves have an equal voice and opportunities to
thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender race sexual orientation religion age disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation or any other basis protected by applicable federal state or local law rule ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Ticketmaster also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a casebycase basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.

The expected compensation for this position is:

** Pay is based on a number of factors including market location qualifications skills and experience.