Overview
Join a new centralized delivery coordination team with a mission to support our fastgrowing and evolving business. In this role you will provide consistent reliable and timely service to support customers and partners across our programs spectrum.
As the world leader in GIS technology Esris mapping and spatial analytics software helps our customers solve problems across all sectors of business and government. Esris Professional Services Division plays a crucial role in the innovation and implementation of the ArcGIS platform. Our mission is simple yet powerful: enable user success broaden the impact of GIS and push our platform to make our technology better.
Responsibilities
- Create and manage scope schedule and budget for consulting activities to provide our customers and strategic partners with meaningful solutions
- Proactively track identify and mitigate any potential risks with consulting activities
- Collaborate with Professional Services business functions to ensure successful delivery of program engagements
- Manage multiple services engagements and consultants schedules and maintain strong relationships with customers for future engagements
- Prepare and provide regular program updates and risk management assessment to key internal stakeholders
- Conduct regular engagement artifact validation through the evaluation of work plans agendas documentation and business reporting analysis
- Support an extended network of coordinators located throughout the United States by sharing resources experience and knowledge to ensure the success of the greater program Professional Services and Esri
- Help identify regional and national trends and patterns for successful technology implementation
Requirements
- 2 years of professional experience in similar position supporting similar responsibilities
- Demonstrated experience supporting the development of project plans budgets and schedules
- An appreciation for technology and willingness to learn highlevel concepts
- Ability to develop productive strong relationships with internal teams and customers to meet targeted objectives
- Ability to lead and manage multiple engagements
- Entrepreneurial attitude and willingness to learn
- You thrive in a dynamic crossfunctional team environment
- An analytical mindset with the ability to create reports interpret results and make recommendations on appropriate courses of action
- Proficiency with Microsoft Office products
- Excellent communication collaboration organizational time management presentation and writing skills
- Proactive selfmotivated agile and teamoriented
- Bachelors in Geography GIS Information Systems or a related field
Recommended Qualifications
- Experience with collaboration tools such as Professional Services Automation SharePoint Salesforce and/or other business management/reporting systems
- Experience with ArcGIS locationbased services geoenabled apps spatial analytics or similar geospatial technology
- Experience preparing reviewing and presenting high quality scopes of work proposals business metrics and reports
- Project Management Professional (PMP) certification
- Masters in GIS Information Systems Geography or a related field
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Required Experience:
IC