Underwriting Operations Technician Clinical Trials

The role encompasses the following activities:

• Coordinate the downstream processing of clinical trials business and managing the endtoend process including completion of data in the different systems and other handoff sheets.
• To field direct queries from brokers or clients on their clinical trials programmes.
• Aid underwriters in completing the Clinical Trials underwriting process and maintaining an accurate policy record.
• Aid underwriters in tracking Drug or Device accumulations.
• Act as a knowledge resource point on clinical trials for underwriters on specifics of clinical trial issuance. A key aspect is the liaison with regional leaders to ensure up to date Network information. Support underwriters by providing underwriting regulatory and compliance information and advice on programme structure.
• To ensure that CHUBBs Service Standards are met and if possible exceeded in the implementation of Multinational Clinical Trial Programmes.
• Liaise with Affiliates where necessary to ensure issuance of documents utilising influencing skills and rapport to achieve better than standard turnarounds.
• To work with Shared Service Centre to ensure that all administrative activities in connection with global programmes are carried out in time and to a high level of quality.
• Coordinate closely with Credit Control to ensure payments occur on the nonregular payment structure.
• Drive development of more efficient processes.
• Support Underwriting by solving IT issues and liaising with the Helpdesk.

Key Responsibilities:

• To ensure that all Clinical Trial programmes are implemented to agreed service standards and corporate guidelines.
• Working with Shared Service Centre to guide/support them in account handling activities
• Supporting Underwriters in the underwriting process and file maintenance
• Ensure Trial Workbooks are prepared maintained and completed in accordance with the Global Services Department standards.
• Communicating building relationships with Underwriters Clinical Trial Global Network controller Clients Brokers Chubb Offices and other external parties such affiliate relationships
• To work within the framework of CHUBB ethical and service standards.
• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Trial Process
• Ensure support to the Global Services department for any multinational insurance task that may be needed.
• Incidental work that may be required to be completed that may be outside the scope to day to day work requirements.

What we offer in return:

• 30 days of vacation a year
• 2 days working from home option additional flexible days
• Working from home allowance
• Entry time flexibility
• Private medical insurance
• Life and accident insurance
• Meal allowance
• Pension plan
• Stock purchase plan
• Flexible compensation scheme
• Gympass
• Employee assistance program
• Comprehensive Learning & Development offer
• Flexible Working

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.

Diversity & Inclusion

At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race color religion sex national origin ancestry marital status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

Requirements:

• Advanced level in English(C1 is a must. Any other European language is desirable (Spanish Dutch French Italian)
• Insurance Certification is a must.
• Bachelors degree in business administration economics engineering or insurance is desirable.
• German and French would be an advantage.
• Experience of servicing multinational insurance programs is an advantage.
• Working experience of Casualty Insurance is an advantage.
• Experience on highly service driven roles on the insurance industry ability to manage workloads prioritization and solution minded.
• Practice of underwriting process and reinsurance process is an advantage