Senior Claims Technician

Be the calm voice claimants rely on to get their lives back on track.

Job Location: Cardiff hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills experience and qualifications

We have a fantastic opportunity for Claims Technicians working on a hybrid basis in Cardiff.

An excellent opportunity has arisen in our Simply Business liability team. We are seeking individuals with either previous liability claims handling experience or from an insurance background.

Simply Business is an online broker with more than 20 Insurers on their panel. The dedicated team handle property damage employers liability public liability personal accident legal expenses and home emergency claims handling claims up to 10000 at the desk.

You will manage Employers Liability Public Liability and property damage claims making informed decisions and taking claims through to settlement.

Key responsibilities include identifying fraudulent claims evaluating evidence handling correspondence and calls issuing client updates and maintaining diary processes. Empathy understanding and strong communication skills are essential.

This role is perfect for those who crave variety enjoy problemsolving and want to build a rewarding career in a fastpaced environment.

The skills you will have when you apply:

• Experience in managing claims across multiple liability areas: Previous experience in a claims environment is essential.
• Excellent communication skills: You will interact with policyholders insurers contractors and other stakeholders. Youll need to explain complex details clearly and negotiate fair settlements for all parties involved.
• Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters Cert CILA qualification is essential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What well give you for this role:

Remuneration & more

• Competitive salary taking into account skills experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including preexisting conditions)

• Life assurance

• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits green car scheme dental cover cycle to work scheme season ticket loan wellbeing and digital GP applications
• Discounts on various products and services

This isnt just a position its a pivotal role in shaping our industry

At Sedgwick not only will you be working behind the scenes for some of the UKs most trusted insurance brands helping to resolve millions of claims every year youll also be an architect of tomorrows insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Next steps for you:

Think wed be a great match Apply now we want to hear from you.

If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce and everyone inbetween.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or inperson).