Technical Document Specialist
Technical Document Specialist
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Life Insurance and Disability Coverage
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Overview:
We are seeking a detailoriented and creative Technical Documentation Specialist with expertise in technical learning design. This role will be pivotal in creating refining and maintaining clear concise and userfriendly documentation for processes procedures and workflows. The ideal candidate will have a knack for turning complex technical information into easily understandable materials that empower users and improve organizational efficiency.
Who You Are
If you are an employee whos passionate about building impactful products that challenge the status quo Remarcable is looking for you.
Our ideal candidate believes in the power of SaaS to make peoples lives easier and is dependable punctual and highly organized. They are able to master a new software application quickly and ideally have experience administrating a software solution or working within an ERP system. They also have experience managing projects and are the person others go to for advice on technical matters.
Key Responsibilities
Documentation Creation:
- Develop update and maintain technical documentation including user manuals process guides standard operating procedures (SOPs) training materials and FAQs.
- Ensure documentation meets organizational standards for clarity accuracy and usability.
Technical and Process Analysis:
- Collaborate with subject matter experts (SMEs) designers engineers and operational staff to understand workflows and extract key information.
- Analyze technical processes and translate them into stepbystep instructions and visual aids.
Content Design:
- Leverage learning design principles to create engaging learnercentric documentation and resources.
- Develop templates infographics and diagrams to enhance comprehension and retention.
Content Management:
- Organize and manage documentation repositories to ensure easy access and version control.
- Maintain a consistent tone style and formatting across all technical materials.
Collaboration and Training Support:
- Work closely with crossfunctional teams to gather feedback on documentation usability.
- Support training programs by providing supplemental written guides and visual aids.
Continuous Improvement:
- Regularly review and update documentation to reflect process changes technological updates and user feedback.
- Research and implement best practices for technical writing and learning design.
Qualifications
Education:
- Bachelors degree in Technical Writing Instructional Design Technical Communication or a related field. Equivalent work experience will also be considered.
Experience:
- 3 years of experience in technical writing process documentation or learning design.
- Proven experience creating documentation for technical processes or systems.
Skills:
- Exceptional writing and editing skills with attention to detail.
- Proficiency with documentation tools such as Adobe FrameMaker MadCap Flare Confluence or similar.
- Ability to create visual aids using tools like Visio Lucidchart or Adobe Creative Suite.
- Familiarity with learning management systems (LMS) and eLearning content creation tools such as Articulate Captivate or Camtasia.
Soft Skills:
- Excellent verbal and written communication and interpersonal skills for crossdepartmental collaboration.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- Adaptability to learn new tools systems and technologies quickly.
- An inherent curiosity with the desire to dig deep to solve complex problems
- A client service mentality with the adaptability and willingness to collaborate openly with other people
- A sense of ownership in the work that you do and a strong work ethic.
Preferred Qualifications:
- Knowledge of technical design instructional design principles or adult learning methodologies.
- Experience with Agile methodologies or working within development environments.
- Basic understanding of coding or technical environments (e.g. HTML CSS JavaScript).
- Experience in the construction or distribution industries would be an asset
Who we are
Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money. Dedicated to the Electrical Contractor Industry Remarcable provides cloudbased Procurement & Tool Management Software nationwide. With multiple workflows two applications in one software and direct contractor accounting integrations Remarcable significantly and efficiently increases communication streamlines workflows and provides visibility for all users.
Our team is composed of contractor and distribution experts located coast to coast. Through collaborations with industry leaders weve gained insight into the struggles they face. Together we believe in providing a solution that brings efficiency visibility and better communication to streamline the relationship between the contractor and distributor partners.
Our Mission
To advance the adoption of technology in the construction industry and bring better efficiency visibility and communication to our customers.
Job Details
- FullTime Exempt Inperson (Omaha based)
- Salary Range: $5870k a year standard bonus
- Healthcare Benefits: Standard REM
- PTO: Two weeks a year
Salary Range Disclaimer
The base salary range represents the low and high end of the Remarcable salary range for this position. Actual salaries will vary depending on factors including but not limited to location experience and performance. The range listed is just one component of Remarcables total compensation package for employees. Other components may include: PTO Medical and a Bonus plan.
Compensation: $58000.00 $70000.00 per year
About Remarcable
Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money.
Dedicated to the Electrical Contractor Industry Remarcable provides cloudbased Procurement & Tool Management Software nationwide. With multiple workflows two applications in one software and direct contractor accounting integrations Remarcable significantly and efficiently increases communication streamlines workflows and provides visibility for all users.
Our remotefirst team is composed of contractor and distribution experts located coast to coast. Through collaborations with industry leaders weve gained insight into the struggles they face. Together we believe in providing a solution that brings efficiency visibility and better communication to streamline the relationship between the contractor and distributor partners.
Our Mission
To advance the adoption of technology in the construction industry and bring better efficiency visibility and communication to our customers.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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