Assistant Director

Assistant Director

Department/Status: Administrative/Clinical/All

Supervision: Executive Director

Education: This is a fulltime position. The position requires a Masters degree in human service field. The candidate must be licensed in a profession of the healing arts and a CADC preferred.

Summary: The Assistant Director has responsibility for the general welfare of the members and staff of the program.

Salary Range: $79000.00$90000.00

1. Demonstrate professionalism and a positive attitude in all dealings with members staff and other agencies. Display dependability initiative and enthusiasm; use tact and sensitivity in communicating effectively and respectfully with members other staff and other agencies. The individual must learn understand and practice Independence Center protocols policies language and skills.
2. A professional demeanor and strong communication skills are essential; this includes verbal written telephone email text social media and other means of communication. This position requires working autonomously and as part of a team. The individual must be intrinsically motivated flexible to shifts in priorities and adaptive to changing work requirements; this includes arriving to work on time following leave request protocols and adhering to an established work schedule.
3. The employee must demonstrate the ability to function in a computeroriented office including working knowledge of all relevant software. It is expected to maintain and improve job skills through training education seminars and other activities designed to promote best practices about job duties. Some flexibility in schedule may be required to meet deadlines including extended work.
4. The position is responsible for providing the following duties:

• Ensure all programs function optimally adhering to regulatory standards and requirements while meeting our members support and rehabilitation needs. Oversee the clinical operation of all Independence Center programs. Manage programs during staff absences.
• Responsible for the direction of AOS/PSR programs and services: Understands the clubhouse model philosophies of psychosocial rehabilitation and mental illness and shares this knowledge and expertise with staff members and other stakeholders. Responsible for service quality including member evaluation treatment planning and service delivery. Oversees the operations of Independence Center.
• Oversees the design marketing promotion delivery and quality of Independence Center programs products and services. Provides continuous program improvement mechanisms involving input from staff program members and their families Board members funding sources and other stakeholders.
• Assures that the agency meets or exceeds professional standards as reflected in the agencys ethical code funding guidelines CARF standards and the laws of the State of Illinois.
• Oversees the appropriateness of treatment and assures that staff is adequately trained supervised and supported in their clinical interventions. Provides or leads crisis intervention and emergency services to members as required.
• Organizes program services clinical reporting statistical analysis and outcome measures and provides this information to key stakeholders.

Oversee the clinical operation of all Independence Center programs. Responsible for making sure all programs meet their performance outcomes. Provides quality control for MRO billings and supporting documentation. Directs the flow of paperwork and documentation to meet the criteria of funding sources. The position maintains and implements evaluation measures for each of the programs. Recommend quality and process improvement initiatives to more effectively and efficiently perform the functions of this job.

• The position provides clinical and managerial supervision to program coordinators program administrative assistants and transportation managers. Participates in hiring new staff and volunteers/interns members and staff. Provide supervision to volunteers and students. Provides clinical supervision to all staff by overseeing programs and training including inservice education. Arranges inservice education seminars and continuing education of staff. Ensure all staff are fluent in Independence Center messaging and branding
• The position facilitates the orientation process; this includes orientation given to new staff interns and volunteers.
• Provides oversight and participates on Independence Centers committees. Committees include Health and safety marketing quality improvement and cultural competency/ social activities.
• Participate in the Centers health and safety activities (including emergency drills planning training etc. in conformance with CARF standards. Act as Incident Commander as needed. Participate in the Health and Safety Committee.
• Contributes to updating all publications (Membership handbook Forms information packets brochures newsletters etc. both online and in print formats.
• Provide support to the Grant writer Event/Marketing and Fund Development. Support via reports writeups appeal letters and human interest stories to be used in public relations material.
• Participate in various advocacy meetings and events public speaking engagements and City and State budget hearings. Represents the agency in regular meetings of specific local and state advocacy groups. Present programs to community groups; develop and foster relationships with critical community and program leaders and organizations. Present programs to community groups; establish and nurture relationships with vital community and program leaders and organizations.
• Recruit supervise train and retain program/department personnel. Provides transportation to members of the Independence Center.
• Responsible for select budgetary concerns including the preparation of budgets and monitoring expenses directly related to Independence Center programs.
• Participate in advocacy meetings marketing events public speaking engagements and City and State budget hearings. Represents the agency in regular meetings of specific local and state advocacy groups. Present programs to community groups; develop and foster relationships with critical community and program leaders organizations open houses and other events for prospective stakeholders. Ensure oncall responsibilities are performed as expected including availability during their shift taking turns on rotation and practical problemsolving of issues that arise.
• Establish and maintain a productive working relationship with the supervisor. Receive clinical/managerial supervision regularly. Discuss goals and programming needs. Seek help in problem resolution when needed.
• Acts on behalf of the Executive Director in their absence. Ensures that an organizations operations are running smoothly and that they coincide with the companys mission. Provide advisement and work with other leaders on our management team to determine and designate tasks. Acts as Corporate Compliance Officer.
• Provides an evaluation of success. Methods used to determine to include: outreach surveys statistics member/staff response and observations.
• Participates in the Quality Assurance team by completing quality assurance assignments making recommendations for improvement followup and meeting reports.

Physical Demands:

There are considerable physical demands associated with this position. The employee will have to spend long hours sitting using office equipment and computers which can cause muscle strain. The position may also have to do some light lifting of supplies and materials from time to time.

Lifting: Occasionally

Climbing: Rarely

Carrying: Occasionally

Reaching: Rarely

Pushing: Rarely

Grasping: Rarely

Bending: Occasionally

Fine Eye to Hand Coordination: Frequently

Squatting: Occasionally

Typing: Continuously

Kneeling: Occasionally

Driving: Frequently

Work Environment: InDoors 75 Out Doors 25

#ZR

A Masters degree in a human service field from an accredited institution is required.

Must meet the definition of a Licensed Practitioner of the Healing Arts as defined by the Illinois Mental Health Code (LCSW LCPC Licensed Clinical Psychologist PMHNP LMFT etc.

Must be selfmotivated organized and comfortable in a fastpaced dynamic environment.

Must be a collaborative solutionfocused team player to help facilitate safe patient outcomes and contribute to institutional goals.

Previous clinical work experience in a health care residential and or acute care setting preferred.

Knowledge an understanding of evidence based treatment modalities including wellness recovery action plans illness management and recovery dual diagnosis and trauma informed care.

Three years supervisory experience in a long term care (preferably psychiatric care) environment strongly preferred.

At least two 2 years of experience in direct care of individuals with psychiatric disorders.

Time off: 8 paid holidays PTO based on tenure

• Benefits: 99 employer funded; medical dental life short and long term disability HRA. Optional coverage include vision additional life critical illness hospital indemnity FSA and 403(b) with base contribution and match. Flexible work schedule professional training licensure maintenance and partial tuition reimbursement.