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You will be updated with latest job alerts via emailCOMPANY NAME is currently seeking a Sales and Service Porter to join our growing team! If youre passionate about cars and customer service and youre looking for a dynamic and rewarding workplace COMPANY NAME is the perfect place for you. Come aboard and help us continue to provide the best possible service to our customers! The Sales and Service Lot Porter reports to the Service Manager or Sales Manager.So if youre ready for a new challenge and want to be part of a winning team send us your resume today. We look forward to hearing from you!
Benefits:
About Us:
Exciting news everyone! COMPANY NAMEhas found a new and improved location that will serve as our new home base. Our new facility is spacious stateoftheart and fully equipped to provide our customers with the ultimate car buying and servicing experience. Our new location boasts a modern showroom with plenty of space for showcasing our extensive inventory of new and used vehicles. Weve also designed a comfortable and welcoming waiting area for our customers complete with complimentary refreshments WiFi and charging stations.
But thats not all our new service center is second to none. Weve invested in the latest diagnostic and repair equipment to ensure our technicians have everything they need to keep your vehicle running smoothly. Plus weve added more service bays to reduce wait times and get your car back on the road as quickly as possible.
Responsibilities:
PRIMARILY RESPONSIBLE FOR SMOOTH FLOW OF VEHICLES THROUGH THE SERVICE LANE AND PROMPT DELIVERY OF VEHICLES AND PARTS TO TECHNICIANS IN THE SHOP. OTHER RESPONSIBILITIES INCLUDE QUICK DELIVERY OF COMPLETED VEHICLES TO CUSTOMERS AND/OR SERVICE DELIVERY AREA. MAINTAIN PROPER SERVICE LANE SERVICE OFFICE AND SHOP HOUSE KEEPING
Expectations of a Lot Porter:
* Must have a positive attitude and great customer service skills!
*Display a strong work ethic and utilize time well.
* WATCH THE SERVICE DRIVE FOR ARRIVING CUSTOMERS. POLITELY DIRECT THEM WHERE TO PARK GO OUT TO EACH CUSTOMERS CAR GREET THE CUSTOMER ASK THEM TO LEAVE THE KEYS IN THE CAR ASK THEM WHO THEY WOULD LIKE TO SEE & IF THEY HAVE AN APPOINTMENT WALK THEM TO THAT ASM & IF THEY HAVE AN APPOINTMENT TELL THE ASM THAT THE CUSTOMER IS HERE FOR THEIR APPOINTMENT.
* PLACE PROTECTIVE FLOOR AND SEAT COVERS IN THE CAR MOVE THE CAR FROM WRITEUP TO PARKING LOT OR WORK AREA AS INSTRUCTED.
*AT NO TIME ARE YOU TO PLAY THE RADIO OR MAKE ANY ADJUSTMENT IN THE CUSTOMERS VEHICLE TURN THE RADIO OFF IF IT IS ON.
* INFORM ASM OF ANY INTERIOR OR EXTERIOR DAMAGE BEFORE LEAVING THE SERVICE AREA.
* WHEN PARKING VEHICLE IN APPROPRIATE PARKING SLOT WRITE THE SLOT LETTER AND/OR NUMBER (IF APPLICABLE) ON THE KEY TAG AND PLACE KEYS ON THE KEYBOARD.
* WORK WITH ASM TO PREPARE AND DELIVER TECHNICIANS NEXT JOBS AND PARTS TO SHOP. LIKEWISE WORK WITH ASMS TO PRELOAD BOTH SHOPS (AS MUCH AS POSSIBLE) AT THE END OF EACH DAY SO THAT THE TECHNICIANS JOBS ARE READY FOR THEM TO START THE NEXT MORNING.
* WHEN YOU ARE NOT MOVING CARS DELIVERING A VEHICLE OR PARTS TO THE OTHER SHOP OR PERFORMING ANY HOUSEKEEPING DUTIES STAY IN THE WRITEUP AREA/LANE READY TO GREET CUSTOMERS.
* YOU ARE RESPONSIBLE FOR THE APPEARANCE CLEANLINESS AND MAINTENANCE OF THE SERVICE LANE AND SERVICE AREA.
* ANY OTHER DUTIES DEEMED APPROPRIATE BY MANAGEMENT ON A DAILY BASIS.
Schedule:
License/Certification:
Why Sheppard Auto Group:
As members of the Sheppard Family we are highly motivated individuals that understand our personal and professional success is greatly enhanced when we are united. We are a caring fun and trustworthy team who understand profitability and growth come from our customers. Together we make the promise to serve each other and our customers as individuals first and then take exceptional care of their automotive needs.
Full-Time