Organisational Change and Capabilities Hub Lead

Its an exciting time to grow your career with ING Australias most recommended bank in 2025.

Were looking for an experienced Organisational Change and Capabilities Hub Lead to join our highprofile Transformation and Change team.

Reporting to the Head of Transformation and Change youll play a crucial role in driving the companys growth development and achievement of strategic objectives relating to complex organisational change ways of working and delivery capability. In this role you will collaborate closely with various teams locally and globally to support the enterprise to transform and to execute and embed lasting change.

This position is a permanent role based in Sydney.

What youll do

• Promote a new culture and pace of within an ecosystem that is optimised for flow
• Lead and develop a high performing multidisciplinary team of organisational change ways of working (WOW) and delivery capability experts
• Evolve and champion the change framework and ways of working (WOW) model promoting adoption of global and local methods standards and operating models
• Develop a deep understanding of the organisations change agenda and partner closely with stakeholders including HR Executives Tribes and COEs across the enterprise to understand and meet their needs and objectives
• Manage the design and delivery of communication and change strategies to support the of the transformation and change portfolio including presenting regular artifact updates with key metrics to our Delivery and Change Committee (EXCO).

What were looking for

• Strong experience driving implementation of complex change transformation in a large enterprise including capability mapping target operating model design planning alignment and collaboration with organisational design teams
• Deep knowledge of Organisational Change Management methodologies (Prosci) and Project Management Methodologies (Agile & Waterfall)
• Proven capability in contributing to the strategic direction of a department through planning driving partner engagement leadership alignment impact analysis learning/training communications business readiness deployment and adoption measurement.
• Tertiary qualifications in Change management Communications Organisational Psychology or HR or equivalent discipline.

Whats in it for you

• Discounts rates on ING products including Home Loans and Health Insurance.
• An additional REST Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity
• Drop everything and learn with over 16000 professional and personal development courses to choose from

About Us
At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.

When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place youd feel at home Wed love to hear from you.

(One last thing ING operates a direct talent sourcing model. So no agency introductions please).

Still in two minds

At ING we know that diversity drives innovation. Research reveals that 60 of women and underrepresented groups may pause at this stage even after starting their application. Dont miss out on the opportunity to bring your unique perspective to our team submit your application today!

#LIDNI