Lead Technical Operations Manager

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Lead Technical Manager Job Description

Mission statement

To be the example of technical excellence and lead by example on the JLL Virtus account.

Responsibilities:

This position will ensure high quality and consistent delivery of hard services across Data Centre sites. The role will have specific responsibility for the management of key technical services.

The role will involve continuous improvement daytoday facilities coordination and mobilisation of new sites. Direct reports include cluster technical managers Authorising Engineers and customer demand project team.

We are looking for an assertive candidate who can communicate effectively and crossfunctionally to understand business needs problemsolve and deliver facilities solutions that are both highquality and costeffective.

Business first and Getting it done are the most important JLL Leadership Capabilities were looking for.

Technical Management Duties:

Establish open and transparent relationships with client Plant Managers Area and Site FM

managers and business partners such as EHS and Quality leads to establish trust and

credibility in the delivery of JLLs services.

Deliver against the set KPIs around down time costs maintenance and process compliance

and secure continuous improvements in each of the KPI areas

Is proactive through securing indepth root cause corrective actions propose continuous

reliability improvements and the implementation of audits

Help drive and promote a safety culture identify good catches and near misses with all JLL client teams and supply chain partners.

Manage quality compliance (regulatory client and JLL) for all systems and processes in JLL

scope of works. Consults with the EHS and Quality teams.

Review and adopt successful strategies from other JLLmanaged data centres

• Implement JLLs standardised procedures for facility management and maintenance.
• Utilise JLLs proprietary tools and software for asset management and performance monitoring to improve upon sustainability and efficiency.

Ensure the Safe Systems of Work governance process and procedure are trained

implemented operated and upheld to the highest standard.

Provide technical oversight to internal resources

Develops and manages technical training

Conduct audits to ensure compliance with the safe systems of work and to identify

opportunities for improvement in areas of engineering excellence.

Energises and inspires technical and site teams.

Develops and maintains competence and credibility

Regularly convene technical meetings with major OEM service and equipment providers in our supply chain to foster innovation address obsolescence and uphold technical excellence. These collaborative sessions ensure we stay at the forefront of industry advancements proactively manage equipment lifecycles and continuously enhance our data centre operations.

To provide out of hours support for incident management and escalation.

Provide technical support to the fleet in line with ongoing key contract deliverables.

Excellent people skills with the ability to lead a team investigations and manage projects

• Stay updated with industry standards.
• Participate in industry forums and conferences to stay abreast of emerging trends.

Requirements Essential:

• Degree in Engineering or a related field technically qualified professional engineer inclusive of excellent working knowledge of buildings services installations
• Experience as a service provider in setting up constructive client relations delivering of facilities contracts and the related P&L
• An analytical thinker with capability and experience to work with a wide range of stakeholders.
• Handson if required; reputation for delivering results.
• Strong communicator both verbally & written in English
• Authorising engineer for Mechanical Pressure Systems Petroleum Confined space or Electrical Systems. (Desirable)
• Quality Management knowledge and experience

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 440 to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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