Sr Account Manager
Sr Account Manager
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1 Vacancy
Job Description
Job Details
Description
About Acadia
2025 AdAge Best Places to Work
2024 AdAge AList Performance Marketing Agency of the Year
2023 & 2022 Best Places to Work The Atlanta Business Chronicle
Small Ad Agency of the Year AdAge https://acadia/adagenamesacadiaasmallagencyoftheyear
Acadia is a team of creative minds and driven marketing professionals. Were a small but growing team! Our mission is to be an elite digital growth platform for the midmarket disrupter in order to create opportunity meaning & connection for the communities we serve.
Our Core Values
- Cando: We dedicate ourselves to helping our clients and coworkers reach their fullest potential. We demonstrate courage and urgency to find and take ownership.
- Curiosity: We show genuine interest. We are the first to ask why the first to research and the first to understand. We ask questions until we fnd the path to conquer obstacles and build solutions
- Candor: We are honest and transparent in all our actions. We strive to foster positive and mutually beneficial relationships where respect and humanity thrive.
- Community: We will make lives better for those people clients and other deserving causes that we care deeply about.
Who You Are:
The Senior Account Manager will be the primary owner and driver of several major accounts while managing a team of 24 Account Managers &Junior Account Managers. You will be responsible for developing and maintaining relationships with both client and agency stakeholders.
The ideal candidate will possess a strong work ethic. You are excited to lead a team and mentor junior account staff work directly and independently with clients on midsize to large accounts function as a bridge between the client and agency and lead the majority of projects with little to no supervision. Youre a proactive team player able to hit the ground running and manage your own workload. You should have knowledge of digital marketing and business analytics; experience working at a digital marketing agency is a plus.
What Youll do:
- Client communications relationship management and compliance on client deliverables and overarching client relationships. You will run the projects and tasks but also lead the approach and steer the team in how to create and communicate the most value for the client.
- Ensure client issues are dealt with in an efficient manner working with the implementation teams to anticipate and resolve any issues that may arise
- Provide reports on search engine rankings website traffic conversions and revenue that reflect the results of Acadia marketing campaigns
- Review all major deliverables and oversee processes and procedure completion to ensure quality standards and client expectations are met
- Work closely with internal teams maintaining a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
- Provide regular twoway communication and liaise between the client and internal implementation specialists to facilitate strong team input and proper client expectations
- Communicate the clients goals and represent the clients interests to internal SEO paid digital media website development and organic social implementation teams
Qualifications
What youll bring:
- Bachelors Degree
- 57 years of account management experience
- 23 years in a clientfacing role within SEO and paid media
- Experience managing juniorlevel staff instruction/motivation.
- Must be extremely organized and detailoriented
- Must be motivated goaloriented and take initiative
- Work well in a team environment
- Someone who shares our core values
Preferred Qualifications:
- Experience working at a digital marketing agency
- Proven account management skills are required in order to establish maintain and enhance customer relationships
- Excellent written and oral communication skills
- Technical competence (understands software Google products basic technical details of how websites and ecommerce sites work etc.
- Experience with Google Analytics
- Handles stressful situations and deadline pressures well
- Plans and carries out responsibilities with minimal direction
- Familiar with Microsoft Word Excel PowerPoint Google Docs
What we offer The Perks
- A work environment that enthusiastically encourages creativity risktaking and growth.
- 16 Paid Holidays
- Paid vacation and sick time
- We are closed Christmas Eve through New Years Day
- Solid Health benefits (medical dental and vision insurance)
- 401k and Equity Grants
- Education Reimbursements
- Opportunity for growth that is second to none in the industry
- Flexible working hours
Acadia is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientationage citizenship marital status disability gender identity or Veteran status. We believe that the more diverse we are the more creative our work will be!
Required Experience:
Manager
Employment Type
Unclear
