Design Associate

Floor Coverings International Winter Garden provides the BEST inhome flooring experience in North America and is a fast growing turnkey flooring provider. We need a sales rep with excellent communication skills experience and savvy to meet new clients in their homes and sell them our services and flooring products.

To thrive in this role youll need to be selfmotivated work independently communicate well and be highly organized and enjoy a team atmosphere. We are looking for an individual who isnt afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

InHome Sales Flooring and Design Associate Perks and Benefits:
Competitive Compensation: Enjoy a strong base salary plus commissions.
Comprehensive Training: We provide paid training to equip you for success.
Flexible FullTime Hours: Work fulltime with flexible scheduling including evenings and weekends.
Paid Time Off: Take advantage of paid time off to recharge.
Cell Phone Allowance: Receive a monthly allowance for your cell phone.
Annual Company Convention: Earn the opportunity to attend our annual company convention in Mexico.
Company Van: Utilize a company van (mobile showroom) for work appointments.
Gas Coverage: The company covers your gas expenses.
High Earning Potential: Approximately 30 of our firstyear salespeople earned over $100000.

KEY RESPONSIBILITIES AND TASKS (Essential Functions):

Sales
Act as the single point of contact to the customer for all types of flooring service requests
Go out to clients homes and meet with them regarding their flooring project
Follow our Sales System using our devices and software (nonnegotiable)
Coordinate installation time and communication schedule with Office Manager/Project Manager
Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered as needed)
Communicate customer needs/expectations to Install Manager to make jobs go smoothly
Go back to finished jobs on day of completion for final walk thru and pick up final payment
Revisit finished jobs 510 days after) to inspect take reference pictures and ask for referrals
Engage in ongoing training/educational requirements (may involve travel at company expense)

Provided Must maintain
Mobile Flooring Showroom must be kept presentable clean and organized with company samples at all times.
Exhibit care with samples at all times maintain proper inventory of samples
Inhome Mobile Tablet for estimating for professional and work related use only
Laptop Computer for professional and work related use only
Electronic measuring device/Tape measure
Uniform (logo) shirts and/or name tag to be worn on all sales calls (Casual Docker pants purchased by employee)

ADDITIONAL DUTIES AND RESPONSIBILITIES
Attend regularly scheduled weekly team meeting (Level 10 reviewing organizational goals and individual tasks
Attend 1 Monthly Sales meeting (Typically first week of the month to review previous months achievements)
Improve customer service perception and satisfaction
Fast turnaround of customer requests
Ability to work in a team environment and communicate effectively




MINIMUM EXPERIENCE AND EDUCATION
Sales Experience: 35 years of inhome and/or outside sales.
Drive and Determination: Use competitive drive to exceed sales targets.
Interpersonal Skills: Exceptional interpersonal organizational and communication skills.
Independence and Teamwork: Ability to work independently and collaboratively.
Competitive Spirit: Embrace competition and have a strong drive to succeed.
ProblemSolving: Demonstrate strong problemsolving and negotiation skills.
DetailOriented: Pay attention to detail and possess strong organizational skills.
Integrity: Uphold values of integrity and honesty.
TechSavvy: Be computer literate and selfmotivated.
Public Speaking: Comfortable speaking confidently in public.
Industry Knowledge: Flooring construction or design knowledge is advantageous.
Ambition: Desire to become part of our family and make a sixfigure income.
Urgency: Approach tasks with a sense of urgency.
Availability: Be available for homeowner appointments in the evenings and on weekends.
Drivers License: Hold a valid drivers license.

TRAINING AND ONGOING EDUCATION
Provided

PREFERRED EXPERIENCE AND EDUCATION
College Degree
Spanish speaking


WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Sitting 80 (in the office clients homes driving to appointments)
Standing/walking 20
Moderate noise levels from office equipment.
Minimum lifting requirements of 25 pounds in order to carry sample kits into clients homes
Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
Hearing Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
Near Vision The ability to see details at close range (within a few feet of the observer) as required for business software and operating office machines.
Must be able to drive a vehicle in a safe manner and have a clean driving record.

PERFORMANCE STANDARDS:
Adhere to company core values
Attitude Integrity Quality

ATTITUDE:
We constantly exhibit a positive attitude by being observant forthright and helpful.

CORE VALUES:
Deliver what you promise
Respect the individual
Have Pride in what you do
Be open minded to possibilities and practice continuous improvement
Engage in the community; make it fun

QUALITY:
We take pride in our brand product presentations and workmanship.
Our quality is demonstrated though our customer service meticulous attention to detail and our commitment to quality and safety.
We stand behind our products and services through industry leading warranties.

Minimum Performance Expectations:
75 Demo rate (Leads Issued/Demos)
45 Close rate (Demos/Gross Sales)
Attend all practice/sales meetings unless sick or on vacation
Setup Call on all appointments
Give company story on all Demos
Show financing on all appointments
Followup on all appointments
Meet with 2 B2B2C weekly