Job Summary
The University of Texas at Dallas seeks a Program Coordinator to oversee its IT ACCESS Program. S/he will be a vital resource for students as they transition to ECS undergraduate programs. The coordinator is responsible for acting as the IT ACCESS students advocate and mentor as s/he assists students with the academic financial aid and personal challenges associated with graduate school. This position places a particular emphasis on academic planning based on a comprehensive knowledge of the universitys academic programs requirements and support services. This position also provides excellent student service with an overall interest toward the promotion of student success including retention and graduation based on performance metrics (ensures resolution of student issues quarterly communication with faculty and staff and other timely matters) in accordance with the mission core values and purposes of the university.
Essential Duties And Responsibilities
Demonstrate ability to work as a team member. Coordinates recruitment events and outreach activities. Manages the admissions and administrative onboarding processes for incoming IT ACCESS students. Serves as the primary contact for students after their admission to the program. Provides support to fellows and maintains regular contact with them throughout the program. Cooperates and demonstrates the ability to work effectively and collaborates with staff in various campus offices as well as a diverse student population in providing for academic advising needs of individuals or groups of students. Serves as a liaison for students and faculty. Knowledge and understanding of university policies and procedures academic requirements and campus resources. Advise students about the development of educational plan options university polices and resources available. Maintains advising notes assist degree audits student file updates and conducts all necessary followup meetings. Analyze student records in preparation for appointments or walkins; respond to student emails in a timely manner. Responsible for understanding and interpreting the requirements and academic options in a specific area and in other campus departments to facilitate the students pursuit of fields of interest. Ability to identify students needs in order to make appropriate referrals; maintain confidentiality of student records. Coordinator will be available as the first point of contact for daily questions answering basic inquiries and routing more complex inquiries to the appropriate area. Attend training sessions or professional development workshops and disseminate information to staff as well as participating in student success initiatives. Creates and maintains databases of personnel academic and demographic information. Coordinates collection and processing of data for program assessment. Performs other duties as assigned. Possess strong written verbal and interpersonal communication skills as well as organizational skills. Ability to use multiple computer systems such as PeopleSoft OnBase StudentBook as well as Microsoft Office.
Required Experience:
IC